1 2 Previous Next 22 Replies Latest reply on Jul 14, 2016 4:25 PM by aleki_intel

    Troubleshoot Installing Bluetooth Driver in Windows 10

    marcellius.ac

      Dear friends,

      I just upgrade my notebook from Windows 8.1 to Windows 10.

      My notebook is Fujitsu Lifebook A Series AH552.

      One driver didn't work after upgrading to Windows 10 i.e. Bluetooth Driver.

      It has no problem in Windows 8.1, I can transfer data to and from my noteebook to my portable devices, most of them are smartphones.

      I already download and install "Intel(R) Driver Update Utility" and the download goes well. It also update my display driver with no problems.

      The problem occurs when I was installing my bluettooth driver. The following message of the dialog box are shown below:

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      Service 'Intel Bluetooth Service' (ibtsiva.exe) could not be installed. Verify that you have sufficient privileges to install system services.

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      Untitled3.png

      Is there anyway to fix this problem?

      Thank you.

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