Here are some initial recommendations that may help if Intel® Data Center Tool is not detecting your Intel® SSD DC S3710 when they are connected to the iRST ports of your motherboard.
- Make sure you are using Intel® SSD Data Center Tool, version 2.3.0. Remember to run ISDCT with Root priviledges (Sudo command).
- Check with Super Micro Support and make sure you are using their most recent driver for your Intel® Chipset.
- Confirm that you are using the latest Firmware for your Intel® SSD DC S3710 (G2010140). You may connect it to the LSI* HBA and use ISDCT to update it if needed.
The intel driver could be the problem, but I doubt that. The latest fw and tool is installed.
I'll check the driver ...
I didn't find any linux driver for C612 chipset. Contacted supermicro too, but there is only for windows.
I tried with latest stable kernel (4.3.0), but not work.
So I think there is a bug in Data Center Tool. Where cand I fill a bug report?
Please provide the following information:
- Is the storage controller set to RAID, or AHCI mode?
- Which ports are you using to connect the the drives? Try using the main ports if possible (I-SATA0 and I-SATA1)
If you wish to obtain direct assistance, you can engage a support agent in your region by following the instructions in the website: Contact Support
- The controller is in AHCI mode, but I tried in RAID mode too...same result.
- They were connected to the 0,1 SATA ports
This is resolved by installing sg3-utils and modprobe sg ... or autoloading the sg module.