First Time Here And I've A Problem !!

[KHart4]

It's my first time here so 'Hi' to everyone in the community. Down to bussiness

I have a Packard Bell EasyNote TE laptop running Windows 10. I'm been invited to install the Intel VGA Driver 9.17.10.2867 , When I run the process I receive a red 'x' at the bottom right telling me 'items not installed.' This is the only driver.

Any advice?

Kevin

ps As I said find first time here but find this forum outlay confusing. Please feel free to post in a more appropriate forum

[AJana1]

Hello kah22,

Packard Bell EasyNote TE laptop is based on Intel Sandy Bridge processors, so you might possibly try the following drivers,

for Windows 10 x64,

https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT- Download Intel® HD Graphics Driver for Windows® 10 64bit (3rd Gen & BYT)

for Windows 10 IA-32,

https://downloadcenter.intel.com/download/25179/Intel-HD-Graphics-Driver-for-Windows-10-32-bit-3rd-Gen-BYT- Download Intel® HD Graphics Driver for Windows® 10 32-bit (3rd Gen & BYT)

Those drivers are the latest, version 15.33.38.64.4252. You might also use Winkey + Pause/Break combination to open up System information window, where you could find whether 32-bit or 64-bit O/S you are using. Choose the correct driver to download and install. Have a good try and wish this reply would assist you work well. Thank you.

Best Regards,

Aaron Janagewen