4 Replies Latest reply on Oct 19, 2015 2:08 PM by ricardog_intel

    Intergrated graphics stopping and recovering frequently

    NotableMeerkat

      I have an Intel i7-4710MQ and a dedicated Nvidia GeForce940M, but I am repeatedly getting the "Display driver stopped responding and has recovered" error when using various programs. When the error does occur, the program closes, and I am forced back to desktop. I have updated drivers to the latest release of both the Intel (win64_153626.4294) and Nvidia (358.50) as of today, but I am still encountering the issue.

       

      There seems to be no reliable way of reproducing the error, some days it is non-existent with even the most graphics-intensive programs causing no issues, and other days (like today) I am unable to go 5 minutes without the issue persisting.

       

      I have a dxdiag prepared if this is necessary.

       

      Thanks for your help.

        • 1. Re: Intergrated graphics stopping and recovering frequently
          NotableMeerkat

          Dxdiag, as requested by user in another thread.

           

          ------------------

          System Information

          ------------------

          Time of this report: 10/15/2015, 10:01:53

                 Machine name: SAM-PC

             Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150928-1507)

                     Language: English (Regional Setting: English)

          System Manufacturer: Notebook                       

                 System Model: W65_67SB                       

                         BIOS: BIOS Date: 01/23/15 17:39:28 Ver: 04.06.05

                    Processor: Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz (8 CPUs), ~2.5GHz

                       Memory: 8192MB RAM

          Available OS Memory: 8076MB RAM

                    Page File: 2944MB used, 13205MB available

                  Windows Dir: C:\Windows

              DirectX Version: DirectX 11

          DX Setup Parameters: Not found

             User DPI Setting: Using System DPI

          System DPI Setting: 96 DPI (100 percent)

              DWM DPI Scaling: Disabled

               DxDiag Version: 6.01.7601.17514 32bit Unicode

           

           

          ------------

          DxDiag Notes

          ------------

                Display Tab 1: No problems found.

                  Sound Tab 1: No problems found.

                    Input Tab: No problems found.

           

           

          --------------------

          DirectX Debug Levels

          --------------------

          Direct3D:    0/4 (retail)

          DirectDraw:  0/4 (retail)

          DirectInput: 0/5 (retail)

          DirectMusic: 0/5 (retail)

          DirectPlay:  0/9 (retail)

          DirectSound: 0/5 (retail)

          DirectShow:  0/6 (retail)

           

           

          ---------------

          Display Devices

          ---------------

                    Card name: Intel(R) HD Graphics 4600

                 Manufacturer: Intel Corporation

                    Chip type: Intel(R) HD Graphics Family

                     DAC type: Internal

                   Device Key: Enum\PCI\VEN_8086&DEV_0416&SUBSYS_65041558&REV_06

               Display Memory: 1824 MB

             Dedicated Memory: 192 MB

                Shared Memory: 1632 MB

                 Current Mode: 1920 x 1080 (32 bit) (60Hz)

                 Monitor Name: Generic PnP Monitor

                Monitor Model: unknown

                   Monitor Id: AUO36ED

                  Native Mode: 1920 x 1080(p) (60.052Hz)

                  Output Type: Internal

                  Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32

          Driver File Version: 10.18.0014.4294 (English)

               Driver Version: 10.18.14.4294

                  DDI Version: 11

                 Driver Model: WDDM 1.1

            Driver Attributes: Final Retail

             Driver Date/Size: 9/25/2015 11:37:06, 24929600 bytes

                  WHQL Logo'd: Yes

              WHQL Date Stamp:

            Device Identifier: {D7B78E66-4756-11CF-3260-0945BBC2C735}

                    Vendor ID: 0x8086

                    Device ID: 0x0416

                    SubSys ID: 0x65041558

                  Revision ID: 0x0006

          Driver Strong Name: oem40.inf:IntelGfx.NTamd64.6.1:iHSWM_w7:10.18.14.4294:pci\ven_8086&dev_0416

               Rank Of Driver: 00E62001

                  Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

             Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                               {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                               {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                               {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                               {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                               {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                               {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                               {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                               {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                               {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                               {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                               {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                               {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                               {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                               {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                               {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                               {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                               {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                               {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                               {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                               {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                               {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                               {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                               {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                 D3D9 Overlay: Supported

                      DXVA-HD: Supported

                 DDraw Status: Enabled

                   D3D Status: Enabled

                   AGP Status: Enabled

           

           

          -------------

          Sound Devices

          -------------

                      Description: Speakers (High Definition Audio Device)

          Default Sound Playback: Yes

          Default Voice Playback: Yes

                      Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_8446&SUBSYS_15586505&REV_1000

                  Manufacturer ID: 1

                       Product ID: 65535

                             Type: WDM

                      Driver Name: HdAudio.sys

                   Driver Version: 6.01.7601.17514 (English)

                Driver Attributes: Final Retail

                      WHQL Logo'd: Yes

                    Date and Size: 11/21/2010 04:23:47, 350208 bytes

                      Other Files:

                  Driver Provider: Microsoft

                   HW Accel Level: Basic

                        Cap Flags: 0xF1F

              Min/Max Sample Rate: 100, 200000

          Static/Strm HW Mix Bufs: 1, 0

          Static/Strm HW 3D Bufs: 0, 0

                        HW Memory: 0

                 Voice Management: No

          EAX(tm) 2.0 Listen/Src: No, No

             I3DL2(tm) Listen/Src: No, No

          Sensaura(tm) ZoomFX(tm): No

           

           

          ---------------------

          Sound Capture Devices

          ---------------------

                      Description: Microphone (High Definition Audio Device)

            Default Sound Capture: Yes

            Default Voice Capture: Yes

                      Driver Name: HdAudio.sys

                   Driver Version: 6.01.7601.17514 (English)

                Driver Attributes: Final Retail

                    Date and Size: 11/21/2010 04:23:47, 350208 bytes

                        Cap Flags: 0x1

                     Format Flags: 0xFFFFF

           

           

          -------------------

          DirectInput Devices

          -------------------

                Device Name: Mouse

                   Attached: 1

              Controller ID: n/a

          Vendor/Product ID: n/a

                  FF Driver: n/a

           

           

                Device Name: Keyboard

                   Attached: 1

              Controller ID: n/a

          Vendor/Product ID: n/a

                  FF Driver: n/a

           

           

                Device Name: Razer DeathAdder 2013

                   Attached: 1

              Controller ID: 0x0

          Vendor/Product ID: 0x1532, 0x0037

                  FF Driver: n/a

           

           

                Device Name: Razer DeathAdder 2013

                   Attached: 1

              Controller ID: 0x0

          Vendor/Product ID: 0x1532, 0x0037

                  FF Driver: n/a

           

           

                Device Name: Razer DeathAdder 2013

                   Attached: 1

              Controller ID: 0x0

          Vendor/Product ID: 0x1532, 0x0037

                  FF Driver: n/a

           

           

                Device Name: Razer DeathAdder 2013

                   Attached: 1

              Controller ID: 0x0

          Vendor/Product ID: 0x1532, 0x0037

                  FF Driver: n/a

           

           

          Poll w/ Interrupt: No

           

           

          -----------

          USB Devices

          -----------

          + USB Root Hub

          | Vendor/Product ID: 0x8086, 0x8C26

          | Matching Device ID: usb\root_hub20

          | Service: usbhub

          |

          +-+ Generic USB Hub

          | | Vendor/Product ID: 0x8087, 0x8000

          | | Location: Port_#0001.Hub_#0002

          | | Matching Device ID: usb\class_09

          | | Service: usbhub

           

           

          ----------------

          Gameport Devices

          ----------------

           

           

          ------------

          PS/2 Devices

          ------------

          + Standard PS/2 Keyboard

          | Matching Device ID: *pnp0303

          | Service: i8042prt

          |

          + HID Keyboard Device

          | Vendor/Product ID: 0x1532, 0x0037

          | Matching Device ID: hid_device_system_keyboard

          | Service: kbdhid

          |

          + HID Keyboard Device

          | Vendor/Product ID: 0x1532, 0x0037

          | Matching Device ID: hid_device_system_keyboard

          | Service: kbdhid

          |

          + Terminal Server Keyboard Driver

          | Matching Device ID: root\rdp_kbd

          | Upper Filters: kbdclass

          | Service: TermDD

          |

          + ELAN Input Device

          | Matching Device ID: *etd0403

          | Upper Filters: ETD

          | Service: i8042prt

          |

          + HID-compliant mouse

          | Vendor/Product ID: 0x1532, 0x0037

          | Matching Device ID: hid_device_system_mouse

          | Service: mouhid

          |

          + Terminal Server Mouse Driver

          | Matching Device ID: root\rdp_mou

          | Upper Filters: mouclass

          | Service: TermDD

           

           

          ------------------------

          Disk & DVD/CD-ROM Drives

          ------------------------

                Drive: C:

          Free Space: 387.4 GB

          Total Space: 715.4 GB

          File System: NTFS

                Model: WDC WD7500BPKX-00HPJT0 ATA Device

           

           

                Drive: D:

                Model: Slimtype DVD A  DS8ABSH ATA Device

               Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

           

           

                Drive: E:

                Model: DiscSoft Virtual SCSI CdRom Device

               Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

           

           

          --------------

          System Devices

          --------------

               Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #4 - 8C16

          Device ID: PCI\VEN_8086&DEV_8C16&SUBSYS_65041558&REV_D5\3&11583659&0&E3

             Driver: n/a

           

           

               Name: Intel(R) HD Graphics 4600

          Device ID: PCI\VEN_8086&DEV_0416&SUBSYS_65041558&REV_06\3&11583659&0&10

             Driver: n/a

           

           

               Name: Intel(R) HM86 LPC Controller - 8C49

          Device ID: PCI\VEN_8086&DEV_8C49&SUBSYS_65041558&REV_05\3&11583659&0&F8

             Driver: n/a

           

           

               Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #3 - 8C14

          Device ID: PCI\VEN_8086&DEV_8C14&SUBSYS_65041558&REV_D5\3&11583659&0&E2

             Driver: n/a

           

           

               Name: Realtek PCIe GBE Family Controller

          Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_65041558&REV_12\4&2B26895E&0&01E3

             Driver: n/a

           

           

               Name: Intel(R) Management Engine Interface

          Device ID: PCI\VEN_8086&DEV_8C3A&SUBSYS_65041558&REV_04\3&11583659&0&B0

             Driver: n/a

           

           

               Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #1 - 8C10

          Device ID: PCI\VEN_8086&DEV_8C10&SUBSYS_65041558&REV_D5\3&11583659&0&E0

             Driver: n/a

           

           

               Name: PCIE device

          Device ID: PCI\VEN_10EC&DEV_5287&SUBSYS_65041558&REV_01\4&2B26895E&0&00E3

             Driver: n/a

           

           

               Name: Universal Serial Bus (USB) Controller

          Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_65041558&REV_05\3&11583659&0&A0

             Driver: n/a

           

           

               Name: Intel(R) 8 Series SATA AHCI Controller - 8C03

          Device ID: PCI\VEN_8086&DEV_8C03&SUBSYS_65041558&REV_05\3&11583659&0&FA

             Driver: n/a

           

           

               Name: NVIDIA GeForce 940M

          Device ID: PCI\VEN_10DE&DEV_1347&SUBSYS_65041558&REV_A2\4&2B5B8390&0&0008

             Driver: n/a

           

           

               Name: Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D

          Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_65041558&REV_05\3&11583659&0&D0

             Driver: n/a

           

           

               Name: Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26

          Device ID: PCI\VEN_8086&DEV_8C26&SUBSYS_65041558&REV_05\3&11583659&0&E8

             Driver: n/a

           

           

               Name: Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor DRAM Controller - 0C04

          Device ID: PCI\VEN_8086&DEV_0C04&SUBSYS_65041558&REV_06\3&11583659&0&00

             Driver: n/a

           

           

               Name: Intel(R) 8 Series/C220 Series SMBus Controller - 8C22

          Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_65041558&REV_05\3&11583659&0&FB

             Driver: n/a

           

           

               Name: Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01

          Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_65041558&REV_06\3&11583659&0&08

             Driver: n/a

           

           

               Name: High Definition Audio Controller

          Device ID: PCI\VEN_8086&DEV_8C20&SUBSYS_65041558&REV_05\3&11583659&0&D8

             Driver: n/a

           

           

               Name: Intel(R) Dual Band Wireless-AC 7260

          Device ID: PCI\VEN_8086&DEV_08B1&SUBSYS_40708086&REV_BB\4&200BA109&0&00E2

             Driver: n/a

           

           

          ------------------

          DirectShow Filters

          ------------------

           

           

          DirectShow Filters:

          WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514

          WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514

          WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514

          MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

          Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

          WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514

          WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221

          Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

          Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

          DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

          Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.18741

          WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514

          Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

          AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.18741

          VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.18741

          SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

          Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037

          AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

          StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

          MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741

          MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.18741

          SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741

          VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

          MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

          Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

          SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

          Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

          Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741

          MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.18741

          DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

          Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.18741

          Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514

          ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.18741

          Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741

          MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

          Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.18741

          Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.18741

          Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.18741

          VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

          WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514

          VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

          File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

          iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

          iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

          DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.18741

          Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.18741

          AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.18741

          RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

          Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

          WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

          MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

          DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

          SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501

          Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501

          MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

          Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

          StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

          Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

          Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.18741

          AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741

          AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.18741

          Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741

          MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741

          Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741

          File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.18741

          Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000

          StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

          AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

          Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.18741

          File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.18741

          File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.18741

          Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

          Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.18741

          BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

          MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.18741

           

           

          WDM Streaming Tee/Splitter Devices:

          Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

           

           

          Video Compressors:

          WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385

          WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385

          MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385

          DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

          MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.18741

          Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514

          Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

          Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

          Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514

          Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

           

           

          Audio Compressors:

          WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385

          WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385

          IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741

          PCM,0x00200000,1,1,quartz.dll,6.06.7601.18741

          Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741

          GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.18741

          CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741

          CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741

          MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.18741

           

           

          Audio Capture Sources:

          Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514

           

           

          PBDA CP Filters:

          PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528

          PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

          PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

           

           

          Midi Renderers:

          Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.18741

          Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.18741

           

           

          WDM Streaming Capture Devices:

          HD Audio Microphone 2,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

          Chicony USB 2.0 Camera,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

           

           

          WDM Streaming Rendering Devices:

          HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

           

           

          BDA Network Providers:

          Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

          Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

          Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

          Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

          Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

           

           

          Video Capture Sources:

          Chicony USB 2.0 Camera,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

           

           

          Multi-Instance Capable VBI Codecs:

          VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

           

           

          BDA Transport Information Renderers:

          BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

          MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

           

           

          BDA CP/CA Filters:

          Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708

          Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708

          PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708

          XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

           

           

          WDM Streaming Communication Transforms:

          Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

           

           

          Audio Renderers:

          Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.18741

          Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.18741

          Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.18741

          DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.18741

           

           

          ---------------

          EVR Power Information

          ---------------

          Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

            Quality Flags: 2576

              Enabled:

              Force throttling

              Allow half deinterlace

              Allow scaling

              Decode Power Usage: 100

            Balanced Flags: 1424

              Enabled:

              Force throttling

              Allow batching

              Force half deinterlace

              Force scaling

              Decode Power Usage: 50

            PowerFlags: 1424

              Enabled:

              Force throttling

              Allow batching

              Force half deinterlace

              Force scaling

              Decode Power Usage: 0

          • 2. Re: Intergrated graphics stopping and recovering frequently
            ricardog_intel

            If you are using a dedicated Nvidia GeForce940M, this electronically disables the graphics from the processor, you may see the Intel® graphics information on the system, but you are using the graphics from Nvidia.

            Please provide the system information PC brand and model (for OEMs) Motherboard brand (for custom made computers) or the Laptop brand and model

            • 3. Re: Intergrated graphics stopping and recovering frequently
              NotableMeerkat

              I have the ability to switch between graphics processors at will, which I have had to do more and more frequently due to the constant crashes. The motherboard model was listed above in the dxdiag I pasted, but here it is again:

               

              Motherboard: Notebook W65_67SB (SOCKET 0)
              The laptop is a custom build EXS laptop, without any specific build or model.

              • 4. Re: Intergrated graphics stopping and recovering frequently
                ricardog_intel

                You can check the OEM website for drivers, in this case because you are using switcheable graphics the OEM makes a driver to work together both Graphics, if you download a driver from our download center this is a generic driver and you may receive an error.