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New drivers GM45? USB ?

idata
Employee
3,179 Views

Hi,

I'm french, i have one virtual machine with Vmware but when i'm launching, "The connection to the VMware USB Arbitration Service was unsuccessful. Please check the status of this service in the Microsoft Management Console." "Host usb device connections disabled."

I have Windows XP pro !

Carte mère:

 

Type de processeur Mobile DualCore Intel Core 2 Duo T6500, 2100 MHz (10.5 x 200)

 

Nom de la carte mère Toshiba Satellite L350

 

Chipset de la carte mère Intel Cantiga GM45

 

Mémoire système 3072 Mo (DDR2-800 DDR2 SDRAM)

 

DIMM1: Samsung M4 70T5663QZ3-CF7 2 Go DDR2-800 DDR2 SDRAM (6-6-6-18 @ 400 MHz) (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz)

 

DIMM3: Samsung M4 70T5663QZ3-CF7 2 Go DDR2-800 DDR2 SDRAM (6-6-6-18 @ 400 MHz) (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz)

 

Type de BIOS Insyde (09/07/09)

Contrôleur USB1 Intel 82801IB ICH9 - USB Universal Host Controller [A-3]

 

Contrôleur USB1 Intel 82801IB ICH9 - USB Universal Host Controller [A-3]

 

Contrôleur USB1 Intel 82801IB ICH9 - USB Universal Host Controller [A-3]

 

Contrôleur USB1 Intel 82801IB ICH9 - USB Universal Host Controller [A-3]

 

Contrôleur USB1 Intel 82801IB ICH9 - USB Universal Host Controller [A-3]

 

Contrôleur USB1 Intel 82801IB ICH9 - USB Universal Host Controller [A-3]

 

Contrôleur USB2 Intel 82801IB ICH9 - USB2 Enhanced Host Controller [A-3]

 

Contrôleur USB2 Intel 82801IB ICH9 - USB2 Enhanced Host Controller [A-3]

 

Périphérique USB Périphérique USB composite

DMI:

 

Distributeur du BIOS INSYDE

 

Version du BIOS 1.20

 

Fabricant du système TOSHIBA

 

Nom du système Satellite L350

 

Version du système PSLDCE-004008FR

 

UUID du système 2F73BF00-97D011DE-BBA9001E-*********

 

Fabricant de la carte mère TOSHIBA

 

Nom de la carte mère Portable PC

 

Version de la carte mère Base Board Version

 

Numéro de série de la carte mère Base Board Serial Number

 

Fabricant du châssis Chassis Manufacturer

 

Version du châssis Chassis Version

 

Numéro de série du châssis Chassis Serial Number

 

Identifiant du châssis No Asset Tag

 

Type du châssis Notebook

The controller usb is bad !!!

How do ?

The laster is 2008...

Thank !

10 Replies
idata
Employee
1,411 Views

Hello,

Try this chipset driver and update your windows.

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2991&DwnldID=18053&lang=eng http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2991&DwnldID=18053&lang=eng

USB drivers should be in windows itself. So try to update it online.

If not fixed, let me know the hardware id of the unknown device in the device manager, or simply put some screenshot of the device manager here.

All the best,

Kind Regards,

Aryan.

0 Kudos
idata
Employee
1,411 Views

I have : 9.1.1.2023 ... the your is the 9.1.1.1019 ...

All drivers are installed ... but it's not work with vmware. I dont know why .

I will test install XP SP3

Thank for your answere.

idata
Employee
1,411 Views
0 Kudos
idata
Employee
1,411 Views

Hello,

What do you mean "doest not work"?

Have you done a fresh and clean OS installation Windows XP?

I don't know for VMWare, but i know for sure that with default OS drivers, the usb works on Cantiga/Montevina (GM45 chipset).

The only yellow bang i had without any drivers installation was for VGA and SMbus controller.

After installation for chipset, the SMBus disappeared, then after installation for GMA drivers, the VGA disappeared.

All the best,

Kind Regards,

Aryan.

0 Kudos
idata
Employee
1,411 Views

On host ( windows xp ) it's work but when i launch Vmware, the device usb does'nt work : Host USB device connections disabled.

 

The connection to the VMware USB Arbitration Service was unsuccessful. Please check the status of this service in the Microsoft Management Console.
0 Kudos
idata
Employee
1,411 Views

Hello again,

Unfortunately, i dont know what else you can do now?

Have you checked on VMware community? This will be the best place to ask.

All the best,

Kind Regards,

Aryan.

0 Kudos
idata
Employee
1,411 Views
0 Kudos
idata
Employee
1,411 Views

Hello,

By the way, which VMWare are you using? Workstation?

I will try it as well. If you do find anything, do let me know.

Thank you.

Kind Regards,

Aryan.

0 Kudos
idata
Employee
1,411 Views

Hi,

Yes ^^ Vmware Workstation 7. Before 6.0 but the seven is better.

My adress msn : **** if you want speak me later...

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idata
Employee
1,411 Views

Hi,

Sorry to interupt

But have you fixed this problem yet? Because I have the exact same problem as you have, wich is a "The connection to the VMware USB Arbitration Service was unsuccessful. Please check the status of this service in the Microsoft Management Console." -message

I have found this http://communities.vmware.com/message/1406467 http://communities.vmware.com/message/1406467

 

because I also have Sony Ericsson PC-suite installed, but that didn't resolve the problem either.

Let me know...

regards

ps. My host OS is Windows 7 professional

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