3 Replies Latest reply on Oct 13, 2015 10:02 AM by Amy_Intel

    Failure to install driver update

    Zenet9

      Currently, my computer is running 32 bit Windows 7 with the graphics driver version 8.14.10.1930.  The current accelerator in use is Mobile Intel(R) 965 Express Chipset Family.  I have tried to install the updated driver avaliable to me (version 15.12.75.4.1930) both using the Intel Driver Update Utility application and manually downloading the 32-bit driver update from the website.  Both times the update failed to install.


      My laptop's OS did use to be Vista before it was upgraded.  Could that be the cause of this problem?  Is it possible my accelerator is incompatable with the updated driver?