5 Replies Latest reply on Feb 14, 2016 1:14 PM by rseiler

    Intel 4695AGN causing BSOD

    snadge

      Ive been having lots of BSODs recently and a full memory dump tells WhoCrashed (program) its the wifi driver, ive been using the default Microsoft driver because I can get my full 100Mbps speed on the 5Ghz network, with the one and only Intel driver dated 2010 it only manages 60Mbps, im sure ive had BSODs of this driver before, ive since installed the intel driver but disappointed i lose speed its a 3x3 card in a PCI-E port

       

      report from who's crashed

       

      On Fri 09/10/2015 06:43:26 GMT your computer crashed

      crash dump file: C:\Windows\memory.dmp

      This was probably caused by the following module: netw5v64.sys (netw5v64+0x5B7D)

      Bugcheck code: 0xA (0x0, 0x2, 0x0, 0xFFFFF800033FC477)

      Error: IRQL_NOT_LESS_OR_EQUAL

      file path: C:\Windows\system32\drivers\netw5v64.sys

      product: Intel® Wireless WiFi Link Adapter

      company: Intel Corporation

      description: Intel® Wireless WiFi Link Driver

      Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netw5v64.sys (Intel® Wireless WiFi Link Driver, Intel Corporation).

      Google query: Intel Corporation IRQL_NOT_LESS_OR_EQUAL

       

      2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

       

      netw5v64.sys (Intel® Wireless WiFi Link Driver, Intel Corporation)

        • 1. Re: Intel 4695AGN causing BSOD
          aleki_intel

          snadge,

           

          Is this wireless adapter the one installed by factory or did you install it later? If it is the one installed by factory, we recommend that you contact your computer manufactorer to see if they have any updates that might help you resolve this issue. What Operating System are you using?

           

          What could also be causing this issue is your antivirus. Some antiviruses configuration can impact from time to time with other drivers. Test your connection with the antivirus disabled. *You need to take extra precaution when testing your wireless adapter while you have your antivirus desabled.

          • 2. Re: Intel 4695AGN causing BSOD
            snadge

            its a self build and I right now I use the one and only Intel driver, the speed is fine now though, I dont use Anti-Virus, Im an IT technician and know what im doing, i have other means of protection such as Private Firewall and Winpatrol with some on demand scanners and Malwarebytes Anti-Exploit...no real-time scanning on this machine so cant be corrupting the intel driver

             

            windows7prox64

             

            I havent had a BSOD since putting intel driver in , but give it time

            • 3. Re: Intel 4695AGN causing BSOD
              aleki_intel

              snadge,

               

              Then, let us know if the issue comes back again. We will be more than glad to assist you.

              • 4. Re: Intel 4695AGN causing BSOD
                Ascaris

                I also had lots of BSODs with the 4965AGN using the driver that comes with Windows 7 x64, both on my laptop (Core 2 Duo/Intel 965) and my desktop (i5-2500k/P67) using a PCIE to MiniPCIE adapter.

                 

                I can confirm that the BSOD is gone with the latest Intel driver (from 2010).  I still have problems, though.  After being on for a while, especially after resuming from standby, it gets this weird thing where it alternates between a second or two of 100% packetloss and a second or two of it working, back and forth, repeated until the PC is rebooted.  It makes a graph that resembles a comb in the task manager.  TCP throughput is cut to about 3-4 MB/s (as it is doing a ton of retransmissions), which is still more than my internet connection (which is probably why I did not notice it before), but about a quarter of what it gets when everything is working fine. 

                 

                That issue is what I came to see here... if I can't find anything, I will post about it. 

                 

                As for Aleki-Intel's advice to contact the laptop manufacturer: It would be nice, but the 4965 is quite old (though still useful), so any laptop that had it as original (as mine did) would be just as old, and I don't know of any laptop manufacturer that doesn't drop support for older models like a hot potato.  

                • 5. Re: Intel 4695AGN causing BSOD
                  rseiler

                  Perhaps making this change in Device Manager?

                  Windows 10 and Intel 4965agn not working correctly?