Solved: Can't update drivers for some reason

MMars1 · ‎10-08-2015

I downloaded and installed Star Wars Battlefront Beta this morning. I tried running, the game, but it told me to update my drivers. When I clicked on the link, it told me to download some driver update utility. I did as it said, and when I scanned for a driver in my computer, it said that I didn't have one. I went once again to the link that popped up and installed myself a driver. I was confused because I was looking for the xx.xx.14.4264 version and I couldn't find it. So I found a random driver that is compatible with Windows 10. I tried running the game, and it still won't let me play. I'm really frustrated. I would like a link to the xx.xx.14.4264 driver. Thanks for reading, thanks for helping.

KThau · ‎10-09-2015

https://www.youtube.com/watch?v=OPSzQ2G2bus https://www.youtube.com/watch?v=OPSzQ2G2bus I had the same problem but this video helped me

View solution in original post

MMars1 · ‎10-08-2015

Please help!

BKilm · ‎10-09-2015

I am having the exact same problem but with windows 8 someone please help i really want to play this game

CGodd2 · ‎10-09-2015

I have the same problem as well.

DriverUpdateUI.exe Information: 0 : Log File Created 10/9/2015 12:37:52 PM

DriverUpdateUI.exe Information: 0 : Driver Manager: 09/10/2015 Running an Autodetect on Microsoft Windows* 8.1, 64-bit with build 2.2.0.2

DriverUpdateUI.exe Information: 0 : Intel Board is False

DriverUpdateUI.exe Information: 0 : Calling IDUUDetection.IDUUDetection().getDriverData with 147 driverInfos

DriverUpdateUI.exe Information: 0 : IDUU-Detection: HW signature count = 147

DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_1502

DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_1503

DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_1514

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KThau · ‎10-09-2015

https://www.youtube.com/watch?v=OPSzQ2G2bus https://www.youtube.com/watch?v=OPSzQ2G2bus I had the same problem but this video helped me

Anonymous · ‎10-12-2015

Hi Potatoes,

Please let me know if you have a desktop or laptop, additionally which operating system and processor model you have.

If it is possible reply with the summary of the Intel® System Support Utility.

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Regards

Mike C

CGieh · ‎12-05-2015

Hi, I just installed Star Wars Battlefront on my laptop (Acer E1-571G) with Windows 8 64BIT.

Installation was ok, but when I try to start the game this message pops up:

"Detected Intel driver version # 1 10.18.10.3304 09/09/2013 00:00:00 # 2 9.18.13.2702 08/29/2013 00:00:00. The recommended driver version is xx.xx.14.4264 or later. Please update your drivers at https://downloadcenter.intel.com/ https://downloadcenter.intel.com/ before playing the game.

Do you want to try and run the game anyway? There may be stabilty, performance or visual corruption issues."

First I tried to download and install the respective driver, but when I tried to install it there is a message saying the driver is not validated for the computer or something like that.

I can´t find any actual update on the ACER homepage.

When I use "OK" the laptop freezes and after a while I can close the window. I already followed the video and changed the 3D graphic settings to "NVIDIA High Performace Processor", but that doesn`t help at all.

Is there any help available???

FHims · ‎12-07-2015

Same over here! My intel 530 and geforce GTX745 gpu are up-to-date. When I want to play battlefront it says my intel driver needs an update. In the first week I could play the game, but then came the error. Tried every fix on youtube but nothing helped me out.

I have a new dell xps 8900 pentium I7 processor, 16gb Ram, intel HD graphics 530 - geforce GTX745 GPU and using windows 10 64 bit as OS.

Plz help me out Intel!?

Anonymous · ‎12-07-2015

Hi All,

Windows® 10 is fully compatible with 4th generation processors and newer. Microsoft™ Windows® 10 is providing with a generic driver for second and third generation; run Windows® 10 update utility. Older processor versions are not supported.

If you have hybrid or dedicated graphics, check your laptop manufacturer website for compatible drivers.

It is possible to get the latest Intel® graphics driver filtering by processor generation using the website below:

http://www.intel.com/support/graphics/sb/CS-034343.htm?wapkw=cs-034343 Graphics Drivers — Supported Operating Systems

Note: Intel® provides with generic drivers, laptop manufacturers customize our drivers and they might not work. It is necessary to use drivers provided with each manufacturer.

Regards,

Mike C

CGieh · ‎12-10-2015

Hi Mike,

now I updated the OS to Windows 10 64 bit, still the same issue and error message.

Do I have to re-install Star Wars game and am I not able to play, just because I use an INtel device??????

Best regards,

Christoph

Anonymous · ‎12-11-2015

Hi chg,

I verify the drivers available from Acer support page and there are only drivers for Windows® 7, 8 and 8.1 32 and 64bits. If you want to keep using Windows® 10, it will be necessary to run Windows® update utility, it will provide with the best drivers available now.

Latest drivers

http://us.acer.com/ac/en/US/content/drivers Download Drivers and Manuals | Acer Official Site

Star Wars Battlefront demands a lot of resources from the system; according to the gamer manufacturer requirements it is necessary to use a 6th gen processor and high end dedicated graphics card. More information in the link below.

http://starwars.ea.com/starwars/battlefront/forums/discussion/99/official-star-wars-battlefront-minimum-and-recommend-pc-specifications Star Wars Battlefront Forums - Star Wars - Official EA Site

Regards,

Mike C