Hi everyone, Ever since I upgraded from Win 7 to Win 10 my laptop (Satellite A505 S6005) will go into sleep mode without issue but refuses to wake up up. I have to do a hard power down in order for it to turn off. I've checked my power settings and everything is the same as it was for Win 7. Have an intel core i3 if this helps.
I found online that it seems to be a possible issue with the Intel Management Engine Interface not being the right version. I'm currently on driver version 18.104.22.1689. I've tried to upgrade it to a new version but Windows states I have the best version for my PC. Have also tried via Toshiba and Intel help sites for a new version with no success. Any ideas?
While it is certainly possible to manually locate and install newer versions of the MEI package within the Intel Download Center, you really should go through your vendor (Toshiba) for driver updates. Only your vendor will be performing interop testing of driver packages. By 'interop', I mean testing a set of driver packages to ensure that they do not conflict with each other.