1 Reply Latest reply on Oct 18, 2015 11:26 AM by Amy_Intel

    [Issue] 2560x1440 60pHz resolution with the D54250WYK

    Go0oGx4

      Hi,

       

      The i5-4250U spec document here states that the HDMI1.4 supports maximum resolution of 3280x2000@60Hz.

      http://ark.intel.com/products/75028/Intel-Core-i5-4250U-Processor-3M-Cache-up-to-2_60-GHz

       

      I have a HKC T7000 PLUS monitor that supports up to resolution of 2560x1440@60Hz.

       

      I connect via miniHDMI (NUC) => 1.4 Cable => HDMI (Monitor), max resolution reported for 1920x1080@60Hz.

      I connect via miniDP (NUC) => miniDP1.2 to HDMI 1.4 Converter => 1.4 Cable => HDMI (Monitor), still 1920x1080@60Hz for max resolution.

      I connect via miniHDMI (NUC) => dual link DVI-D cable => DVI (Monitor), same issue.

       

      1. 2560x1440@60Hz cannot be set on windows, but it work fine on Linux with 2560x1440@60Hz,

      2. Custom resolutions does not work, "The custom resolution exceeds the maximum bandwidth capacity".

      3. Set up a custom DID does not work ( after reboot or reinstall driver, custom DID of resolution not in resolutions list ).


      Is there any issue on Intel HD Graphics Driver for Windows?

       

      ===========================

       

      Intel(R) HD Graphics 5000

       

      Report Date: Monday, October 5, 2015

      Report Time [hh:mm:ss]: 11:32:41 PM

      Driver Version: 10.18.14.4080

      ( i tried oldest-latest drives, versions: [4264, 4248, 3643], same issue )

      Operating System: Windows* 8.1 Enterprise (6.3.9600)

      ( i tried Windows 10, same issue,  but 2560x1440@60Hz work fine on Linux )

      Default Language: English (United States)

      Physical Memory: 15830 MB

      Vendor ID: 8086

      Device ID: 0A26

      Device Revision: 09

      Video BIOS: 2180.0

      Current Resolution: 1920 x 1080

       

      Processor: Intel(R) Core(TM) i5-4250U CPU @ 1.30GHz

      Processor Speed: 1896 MHz

      Processor Graphics in Use: Intel(R) HD Graphics 5000

      Shader Version: 5.0

      OpenGL* Version: 4.3

      OpenCL* Version: 1.2

       

      * Microsoft DirectX* *

      Runtime Version: 11.2

      Hardware-Supported Version: 11.1

       

      * Devices connected to the Graphics Accelerator *

       

      Active Displays: 1

       

      * Digital Display *

       

      Display Type: Digital

      Serial Number: 0000000000001

      DDC2 Protocol: Supported

      Gamma: 2.2

      Connector Type: HDMI

      Device Type: Digital Display

       

      Maximum Image Size

      Horizontal Size: 23.62 inches

      Vertical Size: 13.39 inches

       

      Supported Modes

      640 x 480 (60p Hz)

      640 x 480 (72p Hz)

      640 x 480 (75p Hz)

      720 x 400 (70p Hz)

      720 x 480 (60p Hz)

      720 x 576 (50i Hz)

      720 x 480 (60i Hz)

      720 x 576 (50p Hz)

      800 x 600 (72p Hz)

      800 x 600 (60p Hz)

      800 x 600 (56p Hz)

      800 x 600 (75p Hz)

      1024 x 768 (60p Hz)

      1024 x 768 (70p Hz)

      1024 x 768 (75p Hz)

      1280 x 1024 (60p Hz)

      1280 x 720 (60p Hz)

      1280 x 800 (60p Hz)

      1280 x 720 (50p Hz)

      1280 x 1024 (75p Hz)

      1440 x 900 (60p Hz)

      1680 x 1050 (60p Hz)

      1920 x 1080 (50i Hz)

      1920 x 1080 (50p Hz)

      1920 x 1080 (60p Hz)

      1920 x 1080 (60i Hz)

      2560 x 1440 (60p Hz)

       

      Power Management Support

      Standby Mode: Supported

      Suspend Mode: Supported

      Active Off Mode: Supported

       

      Raw EDID:

      00 FF FF FF FF FF FF 00 21 63 00 00 00 00 00 00

      0A 18 01 04 80 3C 22 78 E2 3D 85 A6 56 4A 9A 24

      12 50 54 AF CF 00 D1 C0 B3 00 95 00 81 80 81 C0

      81 00 01 01 01 01 56 5E 00 A0 A0 A0 29 50 30 20

      35 00 55 50 21 00 00 1A 00 00 00 FC 00 48 44 4D

      49 0A 20 20 20 20 20 20 20 20 00 00 00 FD 00 37

      4B 0F 63 19 00 0A 20 20 20 20 20 20 00 00 00 FF

      00 30 30 30 30 30 30 30 30 30 30 30 30 31 01 AA

       

      02 03 1F F1 4C 01 02 03 04 05 07 90 12 13 14 16

      1F 23 09 07 07 83 01 00 00 65 03 0C 00 10 00 02

      3A 80 18 71 38 2D 40 58 2C 45 00 FE 1F 11 00 00

      1E 01 1D 80 18 71 1C 16 20 58 2C 25 00 FE 1F 11

      00 00 9E 01 1D 00 72 51 D0 1E 20 6E 28 55 00 FE

      1F 11 00 00 1E 8C 0A D0 8A 20 E0 2D 10 10 3E 96

      00 FE 1F 11 00 00 18 01 1D 00 BC 52 D0 1E 20 B8

      28 55 40 E8 12 11 00 00 1E 00 00 00 00 00 00 07

       

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