6 Replies Latest reply on Nov 14, 2015 11:52 PM by Cesar Badilla

    NUC5i5RYK : Coil whine ?

    Allenov

      Hi everybody,

      I built a fanless PC with NUC5i5RYK in AKASA Newton S case.

      When the PC is working : no noise at all. When it's idle there is a screeching sound.

      I disconnected my samsung SSD and boot on linux live : same problem.

      There is only a cruciel 8Gb memory card installed on motherboard.

      I tried to change some bios settings about performence, power, etc... but nothing remove this noise.

      Do you have any ideas ?

      Thank's.

        • 1. Re: NUC5i5RYK : Coil whine ?
          mmo89065

          I have the same issue on my NUC5i3RYK  - but in my case it starts to whine more when installing updates... but there is always a little whine... contacted the intel support, but no answer.

          • 2. Re: NUC5i5RYK : Coil whine ?
            75fcc

            I don't know if this will solve the issue. With my NUC "K" I had a tiny, baby rattle sound esp. while paging thru a web site. After trying various tweaks, I unchecked the hardware acceleration in Firefox. I also unchecked the auto and smooth scrolling. No more audible baby rattle sound. Maybe its just quieter.

            • 3. Re: NUC5i5RYK : Coil whine ?
              Allenov

              Thank's but my problem occurs even with no activity (Linux Mint with no program running).

              • 4. Re: NUC5i5RYK : Coil whine ?
                Cesar Badilla

                Hello Allenov

                 

                Could you please provide us with more details as to when and how this sounds happens.

                 

                Besides testing the system without SSD  could you please confirm if you have tested different  RAM Memory?

                 

                Also please confirm which is the specific BIOS version your Intel® NUC is Running?

                 

                Regards,

                 

                Caesar B

                 

                .

                • 5. Re: NUC5i5RYK : Coil whine ?
                  Allenov

                  Hello Cesar,

                  I didn't test different RAM memory because I have only one : a crucial 8Gb.

                  My bios version is the last one : 350.

                  I bought a new NUC5i3RYK for testing and the bios version was the first built-in. And the problem was the same : a low coil wine from the processor.

                  But I can hear this annoying sound only if I take the motherboard out of the NUC case with the fan disconnected or if I put it into my akasa fanless case (It's true it's a low noise but in a fanless case, it's a really annoying shrieking noise).

                  So I think it's not a misfunction of my NUC5i5RYK (I didn't receive a new one yet but the NUC5i3RYK has the same problem).

                  It would be great if any bios setting could improve this issue.

                  Thank's for help.

                  • 6. Re: NUC5i5RYK : Coil whine ?
                    Cesar Badilla

                    Hello  Allenov,

                     

                    We continuously strive to improve the quality of our products to better serve our users and appreciate feedback on any issues you discover and suggestions for future BIOS releases.

                     

                     

                    Regards,

                    Caesar B.