Please check the following information;
For further reference go to Adobe Camera Raw graphics processor (GPU) FAQ and troubleshooting.
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Thanks for your reply. I don't have a second GPU installed. I only have the built in HD 530 GPU that is part of the 6700K CPU. Also, I am using both the latest Intel driver for that GPU and the latest Adobe Camera Raw 9.1.1 for Windows 10 Pro 64bit.
It appears to be a bug in your driver. Could you please forward this issue to the team in charge of the driver?
Thanks Bruce. Please find the information for the bug below. I also attached two diagnostic files.
Answers (N/A if not applicable)
Provide a detailed description of the issue AND 'does it fail every single time, or only sometimes?' If you can offer a % rate please do.
When opening a RAW image with Adobe Camera Raw 9.1.1, the preview window of the application shows only a yellow colour when GPU acceleration is enabled. When it is disabled, the image is displayed correctly. It happens every single time.
Brand and Model of the system.
Self built PC
Hybrid or switchable graphics system? ie Does it have AMD or NV graphics too?
HD 530 built-in GPU of Intel 6700K CPU. There is no other graphics card installed in the system.
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)
EFP: HP LP2475w
How much memory [RAM] in the system (see note2 below).
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc
Intel 6700K CPU, Asus Z170-A Motherboard
Hardware Stepping (see note1 below).
Operating System version (see note2 below).
Windows 10 Pro 64bit
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
10.18.15.4279. Driver date: 24/08/2015
SW/Apps version used to replicate the issue.
Photoshop CC 2015 with Adobe Camera Raw 9.1.1. It may be sufficient to just use Adobe Camera Raw by itself, but I only tried it as plugin from Photoshop CC 2015.
Single display, clone, or extended (see note2 below).
Display resolution & refresh rate setting of each display (see note2 below).
1980 x 1200 at 60Hz
AC or DC mode, i.e. is power cable plugged in or not?
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.
- Open Photoshop CC 2015 on Windows 10 64 bit
- File / Open / Select raw file (I tried it with Canon CR2 and Sony ARC files)
- Adobe Camera Raw will open and display a yellow colour in its preview window. Expected behaviour: It displays the selected picture.