6 Replies Latest reply on Oct 27, 2015 5:11 PM by Corca

    Problem Installing Driver

    Corca

      Hi,

      Appreciate any help.

      My first post sorry apologise for any error in advance.

       

      Problem

      Using intel driver update, found update for intel proset / wireless software for Bluetooth.

      I downloaded and installed but failed.

      See attached debug file log for details.

       

      This I what I think the problem is as listed in log.

      DriverUpdateUI.exe Information: 0 : IDUU-Install: Couldn't find 32 bit subkey. Trying 64 bit.

      DriverUpdateUI.exe Information: 0 : IDUU-Install: Couldn't find registry subkey.  We're done here.

       

      Help

      Can someone please assist in getting update to install, thanks.

       

      regards

      Corca!!!