1 Reply Latest reply on Sep 29, 2015 1:54 PM by allan_intel

    Intel® HD Graphics 5300-windows 10 problem

    qwerty23

      Hi there,

       

      I'm having some problems with my screen; it moves randomly and glitches. I have intel HD graphics5300 and a new Asus zen book UX305F with 64bits. I recently installed Windows 10.

       

      Before when I had the windows8.1, I had often the following error message;

      "Display driver stopped responding and has recovered. Display driver Intel Graphics Accelerator Drivers for Windows XP(R) stopped responding and has successfully recovered"

       

      Since I installed windows 10, the screen flickers, moves left and right, the display gets crazy, but I haven't received no error notification from Windows. The driver version of the graphics is 10.18.15.4256. So I installed the intel driver update utility to see if I have the latest version. It recommends me to uninstall+delete the old version and install the latest 15.40.4.64.4256 version.

       

      After trying twice, I see that I still have the oldest version and my screen continues to shake..Could you tell me what to do?

       

      thanks