4 Replies Latest reply on Nov 22, 2009 2:27 PM by doctoras

    GM500 Acer Aspire One 751 Problem!!!!

    doctoras

      Hi, I would like to ask someone from the support team if it will be any update for these drivers....?????

      I have bought this netbook and I'm still wondering why I did this!!! Why the graphics accelerator it's not accelerating but slows down graphics. I can't see any video without those hiccap events!!!!

      Please I would like to have an answer because if there is not an update I plan to return my netbook and buy somethin....something without intel GM500 inside.

        • 1. Re: GM500 Acer Aspire One 751 Problem!!!!
          Span1shUk

          Hi Doctoras

           

          Could you please be a bit more specific.

           

          1 How long ago you purchased this laptop?

          2 You had the issue since purchases or after?

          3 What operating system do you have?

          4 What drivers versions do you have? Did you install the drives from the CD or from the manufacturer web site?

          5 What order you followed installing the drivers? For example: 1St Chipset, 2nd Audio 3th Video...

          6 What BIOS version do you have?

          7 What application are you running that "Slow Down Graphics"

          8 Any yellow icons in Device Manager? Assuming that you have Windows Operating system?

           

          Regards

           

          Span1shUk

          • 2. Re: GM500 Acer Aspire One 751 Problem!!!!
            doctoras

            1.Before 2 weeks.

            2.It's logical that I had the issue after purchase.(How could I have a problem without have bought the netbook???)

            3.Windows XP pro SP3

            4.Intel(R) Graphics Media Accelerator 500 version 6.14.11.1012 I downloaded all the drivers from the manufacture web site(Acer)

            5.I don't remember the order. Does it matter???

            6.BIOS Version:Acer V0.3208

            7.All the media players have problems(Windows Media Player v11, WinAmp, VLC media player, Quicktime, Youtube,.....)

            8.No yellow in device manager!!!

            So, is there any solution???

            Regards

            Doctoras

            • 3. Re: GM500 Acer Aspire One 751 Problem!!!!
              Span1shUk

              Hi Doctoras

               

              1 Is logical that what a meant: is that if you had the since day 1 or was developed slowly during a period of time.

              2 With all this ???? and !!!!! clearly you have an attitude problem.

              3 If I asked the order that you follow to install the drivers, shortly it should be for a reason. But I guess that you will never know, as with this attitude I am done helping you.

               

              Good Luck

               

              Regards

               

              Span1shUk

              • 4. Re: GM500 Acer Aspire One 751 Problem!!!!
                doctoras

                Sorry Span1shUk for been so rude with you and all this stupid attitude I had, talking to you. I thought you were someone from the official members of Intel Company Technical Support. So please accept my apologies for been so rude with you.

                Regards

                Doctoras