1 Reply Latest reply on Sep 30, 2015 3:25 PM by estebanv_intel

    i5 6600K skylake question in event viewer

    AdamM.

      Any idea on how to fix this?

      There are four of them that show up, for processors 0-3.

      Is there an update I have to download?

      Recently installed Windows 8.1.

       

      Thanks

       

      Log Name:      System

      Source:        Microsoft-Windows-Kernel-Processor-Power

      Date:          9/23/2015 9:05:47 PM

      Event ID:      54

      Task Category: (39)

      Level:         Error

      Keywords:     

      User:          SYSTEM

      Computer:      Desktop

      Description:

      Collaborative processor power controls on processor 3 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

          <Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />

          <EventID>54</EventID>

          <Version>0</Version>

          <Level>2</Level>

          <Task>39</Task>

          <Opcode>0</Opcode>

          <Keywords>0x8000000000000000</Keywords>

          <TimeCreated SystemTime="2015-09-24T04:05:47.353877400Z" />

          <EventRecordID>1040</EventRecordID>

          <Correlation />

          <Execution ProcessID="4" ThreadID="188" />

          <Channel>System</Channel>

          <Computer>Desktop</Computer>

          <Security UserID="S-1-5-18" />

        </System>

        <EventData>

          <Data Name="Group">0</Data>

          <Data Name="Number">3</Data>

        </EventData>

      </Event>