2 Replies Latest reply on Sep 29, 2015 11:13 AM by PJCAfonso

    ReInstall Driver on Windows 8.1

    PJCAfonso

      Hi All

       

      We have a TOSHIBA TECRA A11, that included a 82577LM Gigabit Network and WiFi Centrino Advanced-N 6200.

       

      We deleted the drivers by mistake of both drivers, and now can't reinstall any of them.

       

      We did the download of PROWinx64 and Wireless_18.20.0_e164.exe, we run both the software, but the answer are the some, say we don't had any above network adapter.

       

      After two days, we are a let be lost. Can anyone help is some path where can we do more.

       

      82577LM Problems.PNG

       

      The message we got from device manager is:

      82577 Code 18.PNG

       

      When we go to device manager we confirm the ethernet controller are not loaded.

      Device Manager reports.PNG

       

      Any help are welcome....

       

      Thanks in advance

       

      Paulo Afonso

      Lisboa-Portugal