1 2 3 Previous Next 31 Replies Latest reply on Jul 24, 2012 8:15 AM by pstoric@cubexgroup.com

    Intel q965 with dual monitors and aero

    jbailey77

      I just recently installed Windows 7 Pro on my Dell Optiplex 745 which has the on board q965 controller.  This supports dual monitors via a dongle.  Windows Aero Glass works until I extend my desktop to the second monitor and then it reverts back to Aero Basic.

       

      Is this a known issue or a bug in the driver?  Does anyone else have a similiar setup with aero glass enabled?


      Thanks!

        • 1. Re: Intel q965 with dual monitors and aero
          Curious592

          There is no way to answer without knowing the size and resolutions of your monitors and the graphics system.  Best performance will always be with matching monitors.

          • 2. Re: Intel q965 with dual monitors and aero
            jbailey77

            I have two matching Dell 1907FPT LCD monitors purchased at the same time. Each is set to 1024 x 768 with 32 bit color and 75 hz refresh rate. The graphics system is the onbard video card that comes on the Dell Optiplex 745 ultra small form factor featuring the Intel Q965 chipset which has a max of 256 MB of video RAM.  I set the driver to use the maximum amount of ram possible.

            • 3. Re: Intel q965 with dual monitors and aero
              Curious592

              There is another post here about two monitors you should find that seems BIOS related.  Your system is older and I think memory may be limiting.  Win 7 will require more system RAM so I personally wouldn't run with less than 6GB (for Virtual PC etc).  Your total available video RAM should be more than 256 MB.  Check the system information for the total.  I tested enough configurations to decide I wouldn't run non-matching monitors.  Did the dongle work with dual screen mode before?

              • 4. Re: Intel q965 with dual monitors and aero
                ansel1

                I have virtually the same setup.  Same Dell model, same monitors. Win7 x64.  4gig system memory (which should be plenty, there's no way running aero on dual monitors requires 6 gig system ram).  256meg video memory, which is the max possible for the GMA3000/Q965/Q963 chipset in windows 7.  Latest intel drivers (8.15.10.1912).  I tried manually installing the 8.16.x.x drivers for win7 x64, but they refuse to install, saying my system doesn't meet min specs.  BIOS is upgraded to Dell's latest, all virtualization settings in BIOS turned off (I think that is a red herring, related to a different problem.  First monitor is hooked up via DVI to the DVI daughterboard, second monitor is hooked up to the VGA port.

                 

                In single monitor mode, aero works, switch to dual monitor and it doesn't work.  If you try running the aero troubleshooter wizard, you see aero flicker on for a moment, then turn off again.  The trouble seems to be that dwm.exe is crashing.

                • 5. Re: Intel q965 with dual monitors and aero
                  deltaearl

                  I am having the exact same problem with the same setup. DVI/VGA. Worked in Vista 32. Does not work with Win7 x64. I have 6GB of memory and the same model of computer and card. In single mode it works, in clone mode it does, in extended mode it doesn't. Any suggestions?

                  • 6. Re: Intel q965 with dual monitors and aero
                    Curious592

                    I should have left my Vista 32 system as is and converted the other to Win 7.  Vista x64 performance is better than 32 bit, but Win 7 is clearly better for power management.  I opted for a 512 MB 9600GT since I expect that to be enough for 2D business apps but the DG45ID/4500 alots over 1GB system RAM (Sys Info > Components> Display) and the 965/3100 graphics alots about 448 MB adapter RAM.  This should matter little for startup since no apps are running, except for resume from computer Sleep.  As suggested elsewhere for Sleep problems, turn off Virtualization.  Also try removing the timed sleep and do it manually.  Also try using only the Microsoft Composite battery instead of the UPS software if you have it.  Graphics card drivers have not helped my x64 problems and I don't currently use multiple monitors.

                    • 7. Re: Intel q965 with dual monitors and aero
                      fedUp

                      So is Intel planning to fix up Q965 support for dual monitor aero on W7 at all? Seems that an old Vista driver works but that is hardly support. At least come out with some statement about support geez

                      • 8. Re: Intel q965 with dual monitors and aero
                        Curious592

                        Only minimal drivers for Vista (BIOS, chipset) were provided for the 915GEV and I doubt Win7 for 965 will differ.  I've pretty much given up on OS updating of computers.  Older printer drivers seem to work with Win 7 but they are being updated.  Win 7 hibernation is much better and faster than Vista but I won't be changing my habit of saving.  On my third use of hibernation with an application open, the computer restarted with an improper shutdown alert.  Perhaps I interacted too quickly.  My monitor sleeps after resume under Vista64 (DG45ID GMA4500) but not Win 7 x64 (DG45ID with a 9600GT silent/195.62).  Power timing settings and memory management are probably issues and most likely also affect dual monitors.

                        • 9. Re: Intel q965 with dual monitors and aero
                          Robert_U

                          Did you try this driver? http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18232&lang=eng It is the latest G965 driver for Windows 7.

                           

                          Keep in mind if you have a OEM (Dell)  customized driver on your system this driver will not overwrite it. That is by design to protect the OEM customizations. If you are will to take the risk and loose any customizations for your system you can install the Intel driver using the have disk method. I would recommend saving a restore point before proceeding so you can revert back to previous settings if you are not satisfied with the results.

                          • 10. Re: Intel q965 with dual monitors and aero
                            ansel1

                            Yes, I've been using the 8.15.10.1930 for a while now with Win7 x64.  No luck with Aero.  If I am only using one monitor, I can turn on Aero.  If I extend the desktop to 2 monitors, Aero shuts down.  If I try to re-enable, it flickers on for a half second, then turns off again.  It appears to be an exception being thrown.  Window's Aero troubleshooter seems to think the driver and card are capable of Aero, because it does attempt to turn it on, and you can even see it on for a moment, but then it crashes.

                            • 11. Re: Intel q965 with dual monitors and aero
                              jbailey77

                              I have been using those drivers since I installed Windows 7 and before I originally posted.

                              • 12. Re: Intel q965 with dual monitors and aero
                                deltaearl

                                Same for me: 8.15.10.1930. Same problem as described above.

                                • 13. Re: Intel q965 with dual monitors and aero
                                  Robert_U

                                  Does the issue occur with either monitor set as "Primary Device" ?

                                  • 14. Re: Intel q965 with dual monitors and aero
                                    jbailey77

                                    Robert - I just tested it and yes it happens with either monitor set as the primary.

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