5 Replies Latest reply on Nov 25, 2015 10:36 PM by AlexanderKlimenko

    8086-1583 Nvm 4.53 upgrade fails

    AlexanderKlimenko

      We successfully got 8086-1583 working with i40e 1.3.38 and 4.42 nvm.

      Later we managed to upgrade from to i40e 1.3.39.1 and 4.53 nvm.

      During nvm upgrade we've got following exception with the success message at the end.

      Now we are not able to bring link up with old drivers and nvm neither new ones.

      If nvm downgrade passes silently upgrade throws this exception every time.

      Upgrade under Windows fails too with BSOD and 0x80 NMI_HARDWARE_FAILUR

       

      # ./nvmupdate64e 
      
      Intel(R) Ethernet NVM Update Tool
      NVMUpdate version 1.25.20.03
      Copyright (C) 2013 - 2015 Intel Corporation.
      
      
      WARNING: TO AVOID DAMAGE TO YOUR DEVICE, DO NOT EXIT OR REBOOT OR POWER OFF THE SYSTEM DURING THIS UPDATE
      Inventory in progress. Please wait [******+...]
      
      
      Num Description                            Device-Id B:D   Adapter Status
      === ====================================== ========= ===== ====================
      01) HP Ethernet 1Gb 2-port 361i Adapter    8086-1521 02:00 Update not available
      02) Intel(R) Ethernet Converged Network Ad 8086-1583 06:00 Update available    
      
      Select adapter(s) to be updated (only 'Update available' adapters may be selected
      [(comma-separated adapter numbers) | All | eXit]: 2
      Do you want to save a backup copy of current NIC images? [Yes | No]: y
      Update process in progress. Please wait [****......]
      Message from syslogd@carbon at Sep 15 14:51:09 ...
       kernel:[  332.581535] NMI: IOCK error (debug interrupt?) for reason 61 on CPU 0.
      
      Message from syslogd@carbon at Sep 15 14:51:09 ...
       kernel:[  332.581688] Stack:
      
      Message from syslogd@carbon at Sep 15 14:51:09 ...
       kernel:[  332.581753] Call Trace:
      
      Message from syslogd@carbon at Sep 15 14:51:09 ...
       kernel:[  332.581838] Code: 28 e0 ff ff 80 e2 08 75 22 31 d2 48 83 c0 10 48 89 d1 0f 01 c8 0f ae f0 48 8b 86 38 e0 ff ff a8 08 75 08 b1 01 4c 89 e8 0f 01 c9  ed 6d e7 ff 4c 29 f0 48 89 c7 e8 f5 b7 e5 ff 4c 69 e8 40 42 
      ...+******
      Reboot is required to complete the update process.
      
      Tool execution completed with the following status: All operations completed successfully
      Press any key to exit.