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Update from Intel's NAND Solutions Group - Firmware issue

afrosty Community Member
Currently Being Moderated

To 34nm (G2) Intel® X25-M Solid-State Drive consumers,

          Intel has confirmed an issue with the firmware update process for 34nm (G2) Intel® X25-M SSDs (80GB and 160GB).  This predominantly affected Windows* 7 (64bit) users during or immediately after the upgrade process to 02HA firmware using the firmware update tool (version 1.3).  Intel plans to release a fix for this issue by the end of November 2009. 

       Please see below to decide what you should do:

          If you have not upgraded to 02HA but using 02G2 or 02G9 – then use new tool when available to upgrade to new firmware to get Trim support and better sequential write performance (160GB)

          If you have successfully upgraded to 02HA - then continue using the SSD, there are no known issues.

          If you have received a SSD with 02HA pre installed – then continue using the SSD, there are no known issues.

          If you have unsuccessfully  upgraded to 02HA - then contact Intel Customer Support for instructions on how to recover the SSD via secure erase or return SSD to Intel for replacement or refund.

*Other names and brands may be claimed as the property of others.

Alan

NAND Solutions Group

Intel Corporation

 

 

 

 

 

 

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