1 Reply Latest reply on Sep 21, 2015 3:39 PM by Amy_Intel

    starterpack page doesn't appear

    Stanno00

      I bought i7-4720HQ and i recieved Starterpack key. But when I try go to the page to enter the key it load only a white empty page, so I can't enter the key.

       

      (Sorry for my bad english and also when I posted to the wrong section.)

        • 1. Re: starterpack page doesn't appear
          Amy_Intel

          Hello Stanno00,

           

          In order to help you with the Starter pack activation please contact us at: Contact Support.

           

          You will be ask the following;

           

          • What is the URL customer is trying to access?
          • Where did they customer purchase the processor/system?
          • If this is a system? We need to know brand/model and OS version?
          • Do you have a scan of the receipt with a valid promotion code?
          • How do I verify that it is valid? (ask for the POP)
          • What software did the promo offer?

           

          Make sure to keep them handy.

           

          Regards,

           

          Amy.