Intel(R) HD Graphics 2000 adapter restricts the system to a resolution of 1366x768

[JDenn2]

The Intel(R) HD Graphics 2000 adapter on my system restricts the system to a resolution of 1366x768 for my (4:3) Samsung SyncMaster 913N LCD monitor which is attached by VGA cable. It has allowed me to define and save a custom 1280x1024 resolution but does not allow it to be used.

System is Dell Optipex 790: Core-i5 2400: Intel(R) HD Graphics 2000 with driver version: 15.28.24.64.4229

I'd be very grateful for any help and ideas.

Thanks.

[IUman]

Please see the following information for display resolutions:

http://www.intel.com/support/graphics/sb/CS-022544.htm http://www.intel.com/support/graphics/sb/CS-022544.htm

Also, you can see the native resolution for your Samsung SyncMaster here:

http://www.cnet.com/products/samsung-syncmaster-913n-lcd-monitor-19-series/specs/ http://www.cnet.com/products/samsung-syncmaster-913n-lcd-monitor-19-series/specs/

[JDenn2]

Thanks for responding.

I had already been through the Display Resolutions Frequently Asked Questions (FAQ), and many other resources, before I posted my question.

This is not an instance of a user that doesn't know how to set a machine up or customise it. The system is clearly malfunctioning; I am looking for someone that has seen this particular malfunction before and knows how to fix it.

[IUman]

In this case, please wait for another user with similar problems who can share with you how the issue was solved.