3 Replies Latest reply on Nov 17, 2009 3:55 AM by piansona

    I have a D975XBX2 board and a problem


      I was running Windows XP Pro happily on my desktop. I plugged in my new IPod and was warned that the hardware had not loaded properly. I restarted my computer, was confronted by a 'blue screen of death' which I unfortunately ignored and attempted another reboot. Windows failed to start at this reboot attempt. I tried to repair Windows from my installation disk but was unsuccessful. Today I have taken out the hard drives in my desktop and put in a brand new one, a WD Caviar Green. My (brand new) Windows XP Pro installation disk does not recognise the presence of a hard drive. I originally plugged the new drive into one of the black SATA sockets and now have it connected to one of the blue SATA sockets. No luck! Do I have a BIOS problem? A problem with the board? Help ful suggestions would be very much appreciated.  

        • 1. Re: I have a D975XBX2 board and a problem

          Hi Piansona,


          First thing to check is to connect one hard disk to a black SATA port on the motherboard and then power on and enter BIOS via F2.

          In the BIOS check that "Configure SATA as" is set to IDE, the drive is visible under "disk configuration", and finally check under Boot section that the hard drive is listed as first boot device or second behind the optical drive.

          Once you have the hard drive visible in BIOS, then as long as you have the optical drive as the first boot device in BIOS, and you have enabled Boot to optical devices in the Boot section (in BIOS) you should be able to power on with you XP installation disk in the optical drive and it will boot from the XP disk. During the XP installation, you should then see the drive in order to format / partition it, etc and then the installation should be able to copy all the files and complete!


          Good luck



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          • 2. Re: I have a D975XBX2 board and a problem

            Hi Thanks very much for the reply. I have  set the BIOS options as you advised. My hard drive was recognised correctly by the BIOS setup. I attempted to reinstall Windows. Part way through the installation I had this message:

            'Setup could not determine the type of one or more mass storage devices installed in your system, or you have chosen to manually specify an adaptor (No I did not) Currently Setup will load support for the following mass storage devices: <none>'

            I carried on with the installation by pressing 'Enter' and arrived at the point where Windows formats the drive. Windows Setup correctly displayed the identity of my hard drive. I went through the format procedure and at the finish got the message:

            'Setup was unable to format the partition. The disk may be damaged. Make sure the drive is switched on and properly connected.' etc.

            I have been through this procedure with two separate and different hard drives and two different Windows XP installation disks, and each time got no further than this point.

            And so I am wondering whether there is a problem with my motherboard and/or BIOS. If I could I would attempt a BIOS update. But the laptop I am using for this reply doesn't have a floppy drive, unfortunately.

            Again many thanks for your reply.

            • 3. Re: I have a D975XBX2 board and a problem

              Hi further to my previous reply I have success! I used a bootable cd called UBCD4Win which enabled me to format my hard drive. Windows XP setup recognised the drive and I was able to install XP on my desktop. Thank you for your kind attention