Would a dongle help in this case? If I can't get native BT support to work
Yes, a dongle can help depending on what you want to do. Let us know what Intel(R) Wireless Adapter you have so we can help you.
I have the Dual Band Wireless-AC 7265
Basically all I want to do is set up bluetooth speakers
Please, we recommend that you contact the speaker manufacturer in order to check what Bluetooth profiles it supports. It may be that the profile in it is not supported by the adapter.
The speaker works with 3.0 and the laptop comes with 4.0 so that isn't the issue - I'm also able to pair the speaker with my phone so I know that it works.
My issue is that there are no drivers of Bluetooth showing up - in device manager there is no bluetooth even though I've tried several versions of wireless drivers and bluetooth drivers.
Here is what you can do:
1 - First we recommend that you contact the Computer Manufacturer Support (ASUS*) in order to check if the have any available driver that might help resolve this issue. If not, do the following:
3 - Then, proceed to uninstalling the previous Bluetooth* drivers you have installed.
4 - In Control Panel, Device Manager, Bluetooth Radios, right click on the Bluetooth* xxxx and uninstall it.
5 - Reboot the PC or scan for hardware changes, check device manager and if an older driver is detected and installed, repeat the actions to uninstall and delete it as well. Repeat this process until the OS does not allow deleting the driver, or until the controller shows as Unknown Device.
6 - Then, once you have installed the Intel® PROSet/Wireless Software for Bluetooth® technology, you need to check if the Bluetooth* profile your speakers have is supported by the adapter. Here is how you do to check the profiles on the adapter:
- From the task tray, click on the Bluetooth* icon.
- Click Open Settings.
- Click on the Audio tab.
- Click on Audio Settings Link at the bottom of the dialog box.
- View the Intel® User Guide for Bluetooth® Wireless Technology as shown on the picture below:
Once you confirm the profiles supported by the adapter, check with your speakers manufacturer if their profiles are supported on this adapter as well to make sure it will work as expected.