I would need more information in regards to your system configuration:
Which version of Windows do you have?
Also, the exact processor model and the graphics controller:
Click the Windows icon, and then right-click Computer .
Select Properties .
Find System Type on the Properties window, and then note the processor model.
Thanks for the information.
In this particular situation and since the igfxtray.exe fault 0xc0000005 is showing up, I suggest uninstalling the current graphics driver, testing the system with windows* graphics driver and then proceed to download and reinstall the latest driver from here Download Intel® Graphics Driver for Windows 7/8.1* [15.36] ,
Please provide you graphics report Graphics Drivers — Intel® Graphics Driver Report