7 Replies Latest reply on Sep 25, 2015 10:01 AM by Amy_Intel

    A blue screen error occur every time when Intel HD driver igdkmd64.sys triggered


      dump file shows that :-


      A device driver attempting to corrupt the system has been caught. This is
      because the driver was specified in the registry as being suspect (by the
      administrator) and the kernel has enabled substantial checking of this driver.
      If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
      be among the most commonly seen crashes.


      i've asked this ques about this BSOD in superuser.com ,and after seeing the result the of dump suggestion is to report in intel community so here i'm.plz help

      my pc cofiguration is:-

      • OS: window 10
      • CPU: Intel core i5-3230M CPU @ 2.60GHz
      • RAM: 4.00 GB
      • System Type: 64-bit Operating system, x64 based processor


      Here is the rest of the result bugcheck analysis:-


      Arg1: 0000000000002000, Code Integrity Issue: The caller specified an executable pool type. (Expected: NonPagedPoolNx)
      Arg2: fffff800345ac301, The address in the driver's code where the error was detected.
      Arg3: 0000000000000000, Pool Type.
      Arg4: 0000000020504340, Pool Tag (if provided).

      Debugging Details:

      *** WARNING: Unable to verify timestamp for igdkmd64.sys
      *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys

        Kernel Generated Triage Dump

      BUGCHECK_P1: 2000

      BUGCHECK_P2: fffff800345ac301

      BUGCHECK_P3: 0

      BUGCHECK_P4: 20504340

      BUGCHECK_STR: 0xc4_2000

      CPU_COUNT: 4

      CPU_MHZ: a22

      CPU_VENDOR: GenuineIntel

      CPU_FAMILY: 6

      CPU_MODEL: 3a




      PROCESS_NAME: System


      ANALYSIS_VERSION: 10.0.10240.9 amd64fre

      LAST_CONTROL_TRANSFER: from fffff8029fdadaec to fffff8029f7bfc20

      00 nt!KeBugCheckEx
      01 nt!VerifierBugCheckIfAppropriate
      02 nt!VfReportIssueWithOptions
      03 nt!VfCheckPoolType
      04 nt!VerifierExAllocatePoolEx
      05 igdkmd64
      06 0x0

      IMAGE_NAME: igdkmd64.sys

      FAILURE_ID_HASH_STRING: km:0xc4_2000_igdkmd64!unknown_function

        Loaded symbol image file: igdkmd64.sys
        Image path: igdkmd64.sys
        Timestamp: Sat Jul 11 02:37:09 2015