5 Replies Latest reply on Sep 22, 2015 8:12 PM by darwinb_intel

    Upgrade to Windows 8.1 Professional

    cstambaugh

      I hope someone here can help me as Intel could not.. The technician sent me a link and told me that this was not possible, and the link had content that stated it was. I am so frustrated by the tech right now as his only advice was to do updates.. and then contact Microsoft.

      When I quoted this:


      Windows 8.1 Pro/Enterprise upgrades
      Intel Compute Sticks with Windows 8.1 with Bing (32-bit) installed are upgradeable to Windows 8.1 Pro or Enterprise. After such an upgrade, the recovery partition still has the original factory image (Windows 8.1 with Bing 32-bit). If you perform a Windows Reset or Refresh, you must upgrade again.

       

       

      His response was " Yea, I know, I sent you the link" .... in the sentence before this he told me Windows 8.1 Professional was NOT supported....

       

       

      This is the second compute stick I have had, the first one I had to return due to a non functioning clock.

       

      These would be perfect for a project I have at work, but I have to prove it will work first. That intel tech probably just cost Intel a nice chunk of sales....

       

      Anyway One more try and then I am tossing this in the trash, and going with another idea.

       

      ALL I WANT TO DO IS UPGRADE TO PROFESSIONAL TO ALLOW THIS TO BE ADDED TO OUR DOMAIN........

       

       

      I have a good working .iso, I have a good working key (just purchased specifically for this because none of our other machines are 32 bit)

       

      When trying to add features, the system gives me an error of " Something went wrong"  (Helpful huh?)

       

       

      I tried creating a "bootable" USB using different methods each time, the compute stick will not recognize it. I have tried all the forum posted fixes, selecting Ubuntu, restarting and hitting f10, nothing... It WILL, however, boot to a Linux stick when I used the exact same procedures. Using a Linux .Iso.

       

       

      Is there some file in the OS that is locking the upgrading? I know with Windows 10 there was a file hidden if you didnt have the icon and running this made it show so is there something like that?

       

      ANY help would be much appreciated because Intel is not helpful at all

        • 1. Re: Upgrade to Windows 8.1 Professional
          cstambaugh

          Well, I was on chat support with Microsoft for a few hours, and they were lost as well. I have everything firewall, and AV disabled, But still coming up with the error message...

           

          Anyone who may have done this already, is there something I am missing?

          • 2. Re: Upgrade to Windows 8.1 Professional
            keks22

            I did the upgrade to Windows 8.1 Pro but not with a clean install. You can Upgrade Windows by using the "Add new features to windows 8.1" function in the control Panel. After putting in the Windows 8.1 Pro Key it comes a message that tells you if you want to upgrade to Windows 8.1 Pro. Some minutes later you have a Windows 8.1 Pro Stick. :-)

            • 3. Re: Upgrade to Windows 8.1 Professional
              darwinb_intel

              Hello Cstambaugh,

               

              What Rico stated is correct, the only way to perform a healthy upgrade to Windows 8.1 Pro or Enterprise is by doing it through the default Windows updates feature. In the lower left corner of the Windows update page you find the "Add new features to windows 8.1" option.

               

              Please bear in mind that Intel® Compute Sticks are compact computing solutions designed to work as they come from factory. They are not expected to be customized reason what the BIOS is not programmed to boot to any external media. Also be aware that the operating system version supported in these units is 32-bit so the upgrades will remain in the same 32-bit type.

               

              To know more about supported operating system visit: http://www.intel.com/support/motherboards/desktop/sb/CS-035602.htm

               

              And in case you decide to upgrade to Windows 10 use this other link for instructions:

              http://www.intel.com/support/motherboards/desktop/stck1a32wfc/sb/CS-035724.htm#recovery_media

              • 4. Re: Upgrade to Windows 8.1 Professional
                cstambaugh

                I completely understand that, and that is what I was having issues with.

                And technically what you said is NOT true. It WILL boot from external media, I did it several times. More consistently with a Linux based USB stick, but it booted from a CD Rom as well.

                 

                My issue was occurring when I was ADDING FEATURES function, and it gave me that error. The ever so informative "SOMETHING WENT WRONG"  I was able to upgrade it though, by using that process, on my own, after finding the Operating System had an issue that was causing Windows to block the upgrade process, and stick, resulting in the something went wrong message.

                 

                The issue was fixed by killing several processes, and reformatting the OS and recovering the factory image, and before it connected to ANY updates, connecting it to the wifi and immediately running the upgrade process, which errored out, but when it rebooted, it was complete, and functioning.. and upgraded to Professional. It since has been added to the domain, and connected to servers to manage it, push out commands to it, powershell command tested, remote accessed, and ends up doing a LOT better than I expected.

                 

                I cannot upgrade it to Windows 10 as the domain Policies are for Windows 8.1, and that is our set standard currently.  The Intel Compute stick at home, upgraded first thing out of the box to Windows 10, and functions well, but would do better with a NIC.

                 

                My biggest suggestion to Intel about future revisions are more than 1 USB port, and an embedded NIC. Even if the stick was slightly larger these would make a HUGE difference in the functionality of this device.

                • 5. Re: Upgrade to Windows 8.1 Professional
                  darwinb_intel

                  Hello Cstambaugh,

                   

                  I am glad to know that you managed to correct the problems and you got these two Compute Stick working.

                   

                  Definitively I will share your comments for future Compute Stick models.