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"Display driver stopped responding and has now been restored" help!

EStor
Beginner
2,063 Views

Hey!

oki now im desperate! i've bought a laptop (acer e5-571) a few weeks ago.. and since day one I get this error, "Display driver stopped responding and has now been restored". How do i fix this prolem ? tried everything.. like changing the power of the graphics card (at regedit) , tried to see if i got an old driver virsion, deleted the whole display driver and reinstalled, and so on ...

And btw i got a "intel HD 5500 grpahics card.

It doesnt happen (or rarley) when im surfing on the internett or doing nothing, but if i watch a movie or a video on youtube, it happens randomly.(between 5-30min each time). dn if I play a game the game just shuts down after a short while and get an other error like "CSGO has been blocked ...... " and so on.

Please help me!

Kind and warm regards

Erling

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4 Replies
EStor
Beginner
380 Views

bump

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EStor
Beginner
380 Views
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EStor
Beginner
380 Views

bump!,

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Amy_C_Intel
Employee
380 Views

Hello cedric123,

I would recommend to install the latest version of the Graphics Driver from our site, please visit https://downloadcenter.intel.com/ Intel® Download Center and filter according to your system configuration, I would also recommend performing a manual installation of the driver. Here are the instructions for the Manual Installation http://www.intel.com/support/graphics/sb/CS-033916.htm Desktop graphics drivers — How to Manually Install a Driver in Microsoft Windows 8* or Windows 8.1*

Here is a helpful link that might help you to fix this issue;

http://www.drivethelife.com/windows-drivers/how-to-fix-display-driver-stopped-responding-and-has-recovered-on-windows-10-8-7-xp-vista.html How to Fix the "Display Driver Stopped Responding and Has Recovered" Error | Drive The Life

The content on the above site is not controlled by Intel. This information is offered for your convenience and should not be viewed as an endorsement by Intel for the merchants or services offered there.

For further information you can check the following link http://www.intel.com/support/graphics/sb/cs-009483.htm Graphics Drivers — Errors Reported By Microsoft*.

Regards,

Amy.

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