4 Replies Latest reply on Nov 2, 2015 3:34 PM by mikec_intel

    Need appropriate network driver for Acer Aspire E1-731-4699 win 7 64-bit

    lmatt2002

      Hello,

      I don't know what happened to my machine or what I installed, but I haven't been able to get my printer to work.  I ended up buying a new printer thinking it was the printer.  Well, after connecting the printer to another win 7-64 bit hp computer, I know that it is not the printer.

      I finally got an error on my Acer that the ethernet controller was not on the machine.  I checked Device Manager and under "Other Device" the Ethernet Controller was not available.  I put an Intel driver on my machine, but it was not the right one.  Now I can't even connect to the internet with my machine.  After hours of investigation, I decided to just reinstall windows on my machine.  The win7/64 bit installation disk ran for a couple of minutes and then gave me the message that I should cancel the install and update my drivers.

      System device - Intel Management Engine Interface

      System device - Intel 7 series/C216 Chipset Family SMBUS Host Controller 1E22

       

      By now, I'm a little shy to update with the wrong drivers, so I am wondering if someone could point me to exactly what I need.  My problem in under Device Manager->Other device

       

      Thank you,

      Lynn