Can you explain us better what do you mean that the wireless is not recognized, is the wireless adapter not listed under network adapter in the device manager, can you send us a "print screen" please check in the BIOS if the wireless (WLAN ) is enable under devices tap, also for the Bluethooth, make sure it is enable.
Make sure you are using the correct drivers, please click in the following link Intel® Download Center
Try uninstalling drivers, restart the NUC and them install it back.
I got the wireless on my NUC5i7RYH to work properly. I must have typed the wifi password wrong or something the first time.
The bluetooth still doesn't work. I downloaded the latest bluetooth driver from Intel website, but it crashes on installation. I phoned Intel technical support and they couldn't help. I think they will have to release a new version of the driver. I will keep checking back until I find an updated one.
Thanks for your help.
It took me some time to come around to this post and to be able to test the Bluetooth driver.
I did not find any problems using the Bluetooth driver with the Intel® NUC Kit NUC5i7RYH, at this point I strongly recommend having windows updated and to reinstall the Intel® Chipset Device Software restart the system, then reinstall the Intel® Management Engine Driver restart the system and again install the Intel® Bluetooth drivers and restart the system.
Please let me know if this was helpful for you.
Thanks and regards!
Not sure if this is the same problem the OP was having, but the Intel Bluetooth Drivers will not install on my system.
It is a brand new NUC5i7RYH with Windows 7 64 Bit installed, all updates applied, including SP1.
Attempting to run BT_Win7_64_17.1.1532.1813.exe shows dialog box:
"Intel(R) Wireless Bluetooth(R) requires that your computer is running 64 bit Windows 7 with SP 1 or later Service Pack"
Then it quits.
To reiterate: I have SP1 installed but the driver installer erroneously thinks I do not, and so it quits.
Do you have all drivers install the chipset driver, management engine?
Try reinstalling those drivers first and then run Windows update, after that try installing the Bluetooth driver again.
I had installed all the drivers that I found on the website, including:
The issue was that SP1 was not REALLY installed correctly, despite Windows Update History showing me that it had been (see screenshot below taken March 1st).
Late last night, I received a notification from Windows Update indicating that I should install an update, and lo and behold it was SP1. I went ahead and reinstalled it, then I was able to run the Bluetooth installer just fine.
Everything is working now. Thanks for the followup.
I’m glad that your issue has been resolved and thank you very much for letting me know how the issue was resolved.