3 Replies Latest reply on Nov 20, 2015 2:08 PM by OscarLeung222

    Welcome to the Intel Remote Keyboard support community

    lhill

      We are interested in any and all feedback you have about your experience with the Intel Remote Keyboard app.

        • 1. Re: Welcome to the Intel Remote Keyboard support community
          OscarLeung222

          I brought a Intel computer stick and I expected to use the Intel remote keyboard app instead of a real keyboard. After I installed the app both on computer and mobile, the connection is fine. But it doesn't come out any reaction by my phone.

          I try a lot of things to tackle, adding exception to the exe, changing the premission of the app, but nothing works.

           

          Finally, I found that if I quit the app on the computer and then restart it, it will be worked eventually. Does anyone tell me how to fix it?

          It is really annoying to restart the app every time to make it work. Besides, it means nothing if I have to connect a wireless keyboard to restart the program and change back to the remote keyboard.

           

          I am from Hong Kong, and this is my first time leaving question here. Sorry for my terrible gramma but really hope fellas here can give me a help!

          • 2. Re: Welcome to the Intel Remote Keyboard support community
            mikec_intel

            Hi OscarLeung222,

             

            Intel® Remote Keyboard requires to synchronize the phone with the Compute Stick each time you want to use the application and it is necessary to use a keyboard or mouse to open it.

             

            Thank you for using our Intel Community support. Your inquiry is very important; Customer suggestions help us to improve our hardware and software. Hopefully, we will have this option available soon.

             

            Regards,
            MiKe C

            • 3. Re: Welcome to the Intel Remote Keyboard support community
              OscarLeung222

              I think somehow it defeat the object of the app.

              I really hope that Intel remote keyboard support  auto connect without using the real mouse and keyboard to connect again. Because this app is awesome even better than using a real keyboard