1 Reply Latest reply on Sep 1, 2015 8:04 PM by Sandy_Intel

    VLAN Tag Missing - Installer for Prox64 freezing

    M@DM@X

      Hello all,

       

      This is my first post.

       

      I upgraded my dell precision m4800 this weekend at home. When I came into work this morning I discovered I cannot talk to  our management vlan. After some research I found that I need to install the new drivers for windows 10.

       

      I downloaded the x64 driver for i127-LM, unpacked and ran it. Its gets 3/4 of the way through and freezes. I then have to restart my laptop to be able to try the install again. Have tried this about 5 times, then redownloaded the file and tried again with nothing but freezes at the 3/4 mark.

       

      Can anyone out there help with this, I can't do my job if I can't access the management VLAN.

       

      thanks

      Max

       

        • 1. Re: VLAN Tag Missing - Installer for Prox64 freezing
          Sandy_Intel

          Hi M@DM@X,

           

          Thank you for contacting Intel.

           

          Please download the latest driver version 20.3 on the link below:

          Network Adapter Driver for Windows® 10 ver 20.3

           

          Important Note:  In order to create Intel® ANS teams and VLANs on Microsoft Windows® 10, you must install the Microsoft Cumulative update located here:  Microsoft KB3081448***. Failure to install the update will result in teams and VLANs that do not pass traffic.

          *This update is available from Windows Update. When you turn on automatic updating, this update will be downloaded and installed automatically.

          ***This link will take you off of the Intel website. Intel does not control the content of the destination website.

           

          Hope this is helpful.

           

          Sincerely,

           

          Sandy