2 Replies Latest reply on Oct 23, 2015 12:36 PM by allan_intel

    HDMI No Signal


      I purchased two Intel NUC 5i5RYH units. Both have loose HDMI ports resulting in No Signal to monitor. Well, unless I turn the NUC upside down. And if I wiggle the cable I loose signal even when upside down.


      S/N G6RY5230000R mfg Jun 15 2015

      Batch CNG656F30F


      S/N G6RY528009AM mfg July 10 2015

      Batch CNG657A45Y


      Others in this forum and at Newegg have reported the same problem. Obviously, this is a manufacturing mistake.


      Dear Intel, have you fixed this problem and how can I get a working unit? If you can't supply a good unit let me know so I can buy from a different company.