7 Replies Latest reply on Nov 6, 2016 1:26 AM by Ciuffoly

    Windows 10 and 7260N problems

    神之未來

      For heaven's sakes.

      The intel driver 18.12.1 keeps installing drivers for 7265N for my 7260N card in Windows 10.

        • 1. Re: Windows 10 and 7260N problems
          神之未來

          Even though the drivers install successfully, in the network settings in control panel does not detect any network adapters.

          • 2. Re: Windows 10 and 7260N problems
            aleki_intel

            Hello, 神之未來

             

            Windows*10 supports the Intel® Dual Band Wireless-N 7265 with its inbox drivers version: (17.15.0.5).

            What do you mean when you say that " the intel driver 18.12.1 keeps installing drivers for 7265N for my 7260N card in Windows 10."

            Could you give us a better picture of your issue?

            • 3. Re: Windows 10 and 7260N problems
              神之未來

              Sorry that my English is not good.

              My wireless card is Wireless-N 7260, it worked fine with 18.12.0 drivers, but when I install the 18.12.1 drivers, it's somehow mistaking my 7260 as the model 7265, where in device manager it changed from Wireless-N 7260 to Wireless-N 7265, wrong drivers for the wrong card, that is why my network adapter is missing in control panel and the system cannot detect the device but still in device manager it says the device is running.

              Now my computer have no way to connect to the internet without ethernet.

              • 4. Re: Windows 10 and 7260N problems
                aleki_intel

                神之未來,



                Intel recommends that you always use latest drivers offered by your computer manufacturer first. There are two version of this N adapter, the Intel® Dual Band Wireless-N 7260 and the Intel® Wireless-N 7260 (this one being single-banded) which one do you have? Please make sure you installed the right driver for the right adapter. If you are not too sure which one do you have, please contact your computer manufacturer for further information: Computer Manufacturer Support

                 

                For the Intel® Dual Band Wireless-N 7260 you may try the following: Intel® PROSet/Wireless Software for Windows® 10 - Please make sure to observe your operating system architecture if it is 32 or 64 bit. Click on this link: Intel® Dual Band Wireless-N 7260: Product Brief for the more information.

                 

                For the Intel® Wireless-N 7260 you may try the following: Intel® PROSet/Wireless Software for Windows® 10 - It is also important that you follow the same procedure informed above for the dual band  version. Click on the link: Intel® Wireless-N 7260: Product Brief

                • 5. Re: Windows 10 and 7260N problems
                  神之未來

                  Mine is dual-band wireless-n 7260, and I did download the 64 bit win10 version, Sony claims they used intel drivers and it should work perfectly, but apparantly, I'm only have been successfully install the driver only after a clean install of windows 10, upgrades somehow just installs drivers for other hardware.

                  • 6. Re: Windows 10 and 7260N problems
                    aleki_intel

                    Hello 神之未來

                     

                    Please try the following:

                     

                     

                    1. Remove this hidden folder:
                    C:\Users\YOUR_PROFILE_NAME\AppData\Roaming\Intel

                    2. Remove drivers, Intel® PROSet/Wireless Software, temp files and hidden folders.  Then reboot computer.  Let Windows* install driver.

                     

                     

                    temp files:

                     

                     

                    1.On the keyboard, press Win + R to open Run dialogue box.
                    2.On search box, type %temp% and press OK.
                    3.This will open one of Windows temporary files folder. Select all files and delete them.
                    To select all files, click on any file within folder and press ctrl + A.
                    If any files are been used by computer, then you might get a message that says "File in use" or "Folder in use".  Click on Skip to continue.
                    Once all files are removed, please proceed with the installation.
                    Let us know if this worked for you.

                     

                    • 7. Re: Windows 10 and 7260N problems
                      Ciuffoly

                      I am using Windows 10 64bit on HP 840 G2 laptop.

                       

                      The last driver 18.30.0 included in 19.1.0.4 HP package give many Windows panic.

                       

                      Using the 18.12.0 drivers all problems are solved in the last 3 weeks.

                       

                      It is not very easy find this drive version but I can share with you.