Could you please assist me with the processor model and Windows version?
I understand that you have one monitor connected via VGA, how do you have the other connected, is via HDMI or display port?
Are both straight connections or are you using an adapter?
Intel HD 4600
2 screens are the inbuilt laptop screen and VGA that should have 1920 x 1200 resolution but does not have that option in the controls. I think the max it shows is 1680.
There is no adapter, just one direct cable.