1 Reply Latest reply on Aug 28, 2015 5:17 PM by ivanu_intel

    cannot log in to brand new Intel compute stick - someone else already signed in using his accoun

    nikkipascual

      Hi All,

       

      I recently purchased a brand new Intel compute stick from Amazon and when I tried to log in I was surprised to find out that it already has an existing account from another user.

       

      I tried to do the system restore instructions, but I don't have the password for the existing account and I'm basically locked out of the device.

       

      Can anyone please help?

       

      Thank you.

       

      Nikki