4 Replies Latest reply on Aug 26, 2015 11:00 AM by osharper

    Intel HD3000 driver installation failure during update to Windows 10

    osharper

      While trying to update Windows 8.1 to Windows10 on my Samsung NP530U3B laptop I'm getting this message in IntelGFXCoin.log

      GFX Coinstaller (1.2.30.0) I
      Version not found for file: C:\WINDOWS\SysWOW64\Intel_OpenCL_ICD32.DLL
      Version not found for file: C:\WINDOWS\SysWOW64\OpenCL.DLL
      No Destination file resolution: Install
      Error encountered while copying file. 
      Copying and renaming 32-bit dll
      Version not found for file: C:\WINDOWS\system32\Intel_OpenCL_ICD64.DLL
      Version not found for file: C:\WINDOWS\system32\OpenCL.DLL
      No Destination file resolution: Install
      Error encountered while copying file. 
      Copying and renaming 64-bit dll
      Obtaining INF filename
        Filename: C:\WINDOWS\INF\oem39.inf
        HWID: pci\ven_8086&dev_0116
        Section: iSNBM0
        PackageInfo/INFSource: F:\$WINDOWS.~BT\NewOS\Windows\System32\DriverStore\Temp\{F99382FA-D5A9-4CCC-BBBD-BD1D49A68251}\60b9bf50-a2ce-4264-955b-289c7a61574e
        Using source path: F:\$WINDOWS.~BT\NewOS\Windows\System32\DriverStore\Temp\{F99382FA-D5A9-4CCC-BBBD-BD1D49A68251}\60b9bf50-a2ce-4264-955b-289c7a61574e
      Attempting to install second pipe
        Retrieved selected driver (Intel(R) HD Graphics 3000)
        Retrieved driver information
        Searching for section (iSNBM1)
        Could not locate section, second pipe is probably not available on this platform
      OS Version: 0xA
      Preparing to launch installer
        Launching installer: F:\$WINDOWS.~BT\NewOS\Windows\System32\DriverStore\Temp\{F99382FA-D5A9-4CCC-BBBD-BD1D49A68251}\60b9bf50-a2ce-4264-955b-289c7a61574e\igxpun.exe -s -report "c:\Intel\Logs" -coin "C:\WINDOWS\INF\oem39.inf"
        Installer launch result: 0x2
      *Exiting*
      

       

      After this system update fails with C1900101-40017 error, which is, I beleive, come from this driver installation failure. How can I fix that and what does exit code 2 means?

       

      This is successfull driver upgrade log on my current OS, just to compare:

      GFX Coinstaller (1.2.30.0) I
      Version not found for file: C:\WINDOWS\SysWOW64\Intel_OpenCL_ICD32.DLL
      Version not found for file: C:\WINDOWS\SysWOW64\OpenCL.DLL
      No Destination file resolution: Install
      Error encountered while copying file. 
      Copying and renaming 32-bit dll
      Version not found for file: C:\WINDOWS\system32\Intel_OpenCL_ICD64.DLL
      Version not found for file: C:\WINDOWS\system32\OpenCL.DLL
      No Destination file resolution: Install
      Error encountered while copying file. 
      Copying and renaming 64-bit dll
      Obtaining INF filename
        Filename: C:\WINDOWS\INF\oem4.inf
        HWID: pci\ven_8086&dev_0116
        Section: iSNBM0
        PackageInfo/INFSource: c:\users\oleg\appdata\local\temp\dmiwu\{cfd35cfb-7be2-4335-aa19-9cdc274e75f5}
        Using source path: c:\users\oleg\appdata\local\temp\dmiwu\{cfd35cfb-7be2-4335-aa19-9cdc274e75f5}
      Attempting to install second pipe
        Retrieved selected driver (Intel(R) HD Graphics 3000)
        Retrieved driver information
        Searching for section (iSNBM1)
        Could not locate section, second pipe is probably not available on this platform
      OS Version: 0x306
      Preparing to launch installer
        Launching installer: c:\users\oleg\appdata\local\temp\dmiwu\{cfd35cfb-7be2-4335-aa19-9cdc274e75f5}\igxpun.exe -s -report "c:\Intel\Logs" -coin "C:\WINDOWS\INF\oem4.inf"
        Installer launched successfully
        Installer exit code: 0
      *Exiting*