Based on the description you have provided us, if the issue persists after the BIOS update, please contact us so we can replace the unit for you.
Please contact your local support group for a replacement at:
Or you can call us to our phone number 916-377-7000, we are open from 7:00AM PST to 5:00PM PST
Thanks a lot. I will contact newegg for the replacement then.
One more question just for curiosity.
I installed speedfan to check CPU temperature. Even with the full speed fan, CPU temperature is ~50C idle and ~60C during normal web browsing. Is it normal? Or the software is not working properly on this platform.