Thank you for the report. I'm sorry you ran into a problem. That's the service run by the Intel® Product Improvement Program collector. I let the development team know about the conflict you encountered. An alternative to uninstalling Intel® Driver Update Utility would be to uncheck the setting for participating in the Intel® Product Improvement Program. That would also stop the service.
I probably won't have a quick update on this issue, but I will post something back in this thread when I find out anything.,
I'm glad there's a built in way to correct that issue. I didn't understand exactly what it was that started NT Kernel Logger.
After update 220.127.116.11 the notes include details that the issue is known, and improved on.
The bug is improved, yet still immerges frequently.
Sorry I haven't posted an update here sooner.
Version 18.104.22.168 included a bug fix where on some devices the collector ran more frequently than expected. However, the changes in the Intel Driver Update Utility won't eliminate the use of the NT Kernel Logger session.
By design, the NT kernel logger session can only be started by one consumer. Xperf, perfmon, or another collector must stop the NT kernel logger session to re-gain the capability. For example, the perfmon can stop the NT kernel logger session and re-config it. Then it can be started by any tool which wants to use it. So, you must continue to stop the the NT Kernel Logger event trace session before using that service with a different program.
The collector run by the Intel Product Improvement program won’t regain the capability until next reboot time. Even at each reboot time, the collector will check if it’s occupied or not, if yes, it won’t enable the collection capability.
here it is jun 24 2016 and i am having this exact problem with duu v2.5 and windows 10. could someone at Intel please take a look at this problem and give us a fix?
Intel is still working on this application. The workaround needs to download the new drivers manually. I regret for the inconvenience.
Can you please give us specific instructions on how to effect the "workaround". Most of us have no idea what to do next. Thanks.
If you have an Intel motherboard, go to Drivers & Software and type the model of the board, the application will provide with the latest drivers available.
It is necessary to follow the same process for our graphics drivers. Type the model of the embedded graphics on the processor.
Pre-build systems; it is better to visit your pc manufacturer and download the latest drivers available.
Windows 10 already searches for the latest drivers through Win10 update.