3 Replies Latest reply on Aug 27, 2015 10:00 AM by ivanu_intel

    Surface Pro 3 Win10 GRAPHICS_DRIVER_TDR_FAULT

    ptrsmntc

      Since upgrading my Surface Pro 3 to Win10 I've had several Intel graphic driver crashes.

      This always happens under one of two conditions, while editing graphics in PowerPoint and / or while watching a video stream embedded in Chrome via Flash.

      I first see the screen go black, flicker, flicker, similar to Windows trying to recover from a GDI driver crash, then BSOD.

       

      Fault is always the same:

       

      FAULTING_IP:

      igdkmd64+16550

      fffff800`a66b6550 4055            push    rbp

      DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

      MODULE_NAME: igdkmd64

      IMAGE_NAME:  igdkmd64.sys

       

      As far as I know the driver and Windows Update is current.

      Current driver is reported as v10.18.15.4256

       

      I have a full memory dump if you are interested.