1 Reply Latest reply on Aug 25, 2015 1:19 AM by Cesar Badilla

    HD 4600 will not use new driver

    LowEndConsumer

      ASUS M11AD Desktop PC

      i5 2.8 ghz

      intel hd 4600

      After i updated from win 8.1 to win 10, a message popped up saying the graphics driver for windows 8 has crashed and recovered. Then i used the intel driver update utility to download the newest driver for my HD4600. After finishing the installation and the required restart, the message popped up again and through device manager i discovered my HD4600 is still using the old driver.

      Old version 10.18.15.4256

      New Version 15.36.24.64.4264

      I then opened IDUU again to check the status of my driver. It displayed the attached image

       

      I cant run any graphically intensive games. What should i do to fix this problem?