4 Replies Latest reply on Mar 14, 2016 4:52 PM by Caz6FLORIDA

    Driver update for Intel(R) HD Graphics 4600 error

    Eve01001

      I have just installed Windows 10 on my MSI GP70 Leopard laptop, and there is a problem with the graphics driver update:  Intel Corporation driver update for Intel(R) HD Graphics 4600 - Error 0x800f022d , what can be done to fix this?

        • 1. Re: Driver update for Intel(R) HD Graphics 4600 error
          ivanu_intel

          Please try downloading the driver here:

          https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit

           

          If you still get an error with this driver I recommend updating your driver from your PC manufacturer’s website because the one you have could be customized.

          • 2. Re: Driver update for Intel(R) HD Graphics 4600 error
            Caz6FLORIDA

             

            • Error from Win Update: : Intel Corporation driver update for Intel(R) HD Graphics 4600 - Error 0x80246002
            • I manually installed most recent update from INTEL: win64_154010.4300.ex which has a release date of October 6, 2015-which is most recent driver.

              

            So, can anyone please advise how to get this windows update error to stop-or is there in fact a new update or is this update from windows a different update from what I added-which works fine and seems to be most recent? My PC specifications are:

             

            • HP PAV 550-040
            • IntelR Core TM i5 4460  CPU 3.20GHZ  3.20  GHz
            • Display Adap: Intel R HD Graphics 4600

              

             

            I have refreshed, delete and have done every action but while I get all my updates just fine, this specific error will not go away. Even my history shows:

             

             

            Update history

             

            Intel Corporation driver update for Intel(R) HD Graphics 4600

             

            Failed to install on 3/12/2016

             

            Intel Corporation driver update for Intel(R) HD Graphics 4600

             

            Failed to install on 3/12/2016

             

            Intel Corporation driver update for Intel(R) HD Graphics 4600

             

            Failed to install on 3/11/2016

             

            Security Update for Adobe Flash Player for Windows 10 Version 1511 for x64-based Systems (KB3144756)

             

            Successfully installed on 3/11/2016

             

            • 3. Re: Driver update for Intel(R) HD Graphics 4600 error
              ivanu_intel

              This issue is related with Windows updates; please try to correct the error following the steps at:

              http://windows.microsoft.com/en-us/windows-8/windows-update-error-0x80246002

              NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

              • 4. Re: Driver update for Intel(R) HD Graphics 4600 error
                Caz6FLORIDA

                Thanks-as with most of this type of update, there is no 'KB' prefix to search MS and download the specific update manually as instructed. Below is what I did see after applying the instructions from the MS website as advised.

                 

                Update history

                 

                Intel Corporation driver update for Intel(R) HD Graphics 4600       

                Failed to install on 3/14/2016         

                 

                (I CLICKED THE FAILED TO INSTALL FOR MORE DETAILS AND GET THIS BELOW

                 

                Intel Corporation driver update for Intel(R) HD Graphics 4600

                This driver was provided by Intel Corporation for support of Intel(R) HD Graphics 4600

                 

                MORE INFO                                  

                 

                (I CLICK THE MORE INFO AND GET THIS BELOW)

                 

                Driver Information

                Driver Information: Coming Soon

                Thank you for using Windows Update. The More information feature is not available yet. We apologize for any inconvenience.