In this case there is not option available to recovery the image from a erased drive on a Compute Stick since the OS is embedded to the Compute Stick drive but my recommendation is to contact Intel Customer Support for warranty replacement. You can use our Contact Support options to do that.
If you don't mind doing a manual install, you can actually load Windows 8.1 32 bit straight from a DVD drive.
I'm setting up some digital signage systems with these sticks and I needed the extra space, so I ended up wiping the recovery partition and booting from a DVD made from the 8.1 .ISO file.
My work has already downloaded all the .iso files so I didn't need to obtain it, and I can't find a direct download link anywhere. It shouldn't be too hard to obtain one though.
On the plus side, if you get rid of the recovery partition you get an extra 8GB or so space. It just means you'd always have to reinstall from DVD rather than recover.
When you installed Windows 8.1 32bit, did the installation allow you to skip entering the product key? Or did you have to enter your own product key?
I'm at an impasse where I wish to rollback to the default Win 8.1 with Bing after upgrading to Win 10 Home 32bit but am unable to do so. In my case the Win 10 video performance is woeful compared to WIn 8.1.
Every time I reset the stick, it re-installs Win 10 instead of 8.1 from the recovery partition (which still exists). My last desperate option would be to install Win 8.1 32bit but I don't have a valid key.
Appreciate your feedback on this.
Well, I ended up installing Win 8.1 32bit Professional (not home). It didn't ask me for a license key during the installation process, I had to put the key in once Windows had loaded.
During the installation phase after the installer had booted from the DVD I created, I was given the option of selecting the partition to install to. Because I wanted the extra space, I deleted all the existing partitions (one of which was the recovery partition) and created a new one for the installer to install on.
Bugger! I don't have a spare Win 8.1 key handy. I don't mind rolling back to the Bing edition ... if only Intel would release a rollback procedure that works!
I guess now the real question would be "How do I retrieve my Windows 8.1 OEM home license key?" as there is no sticker on the machine that I can see... From memory, OEM licensing means that the OS is sold with the hardware and is linked to that piece of hardware so it can't be transferred.
You should, at least in my opinion, be able to contact the people you purchased it from and find out what the windows license key is.
I very much doubt the shop where I bought the stick from has any info on the licence key. They're your budget warehouse-based retailer type where they are not enamored to technical questions if you know what I mean .
I came across this interesting tip from the ICS website this morning.
All this time I have a 32GB micro SD card in my stick. Maybe that's the reason why it has failed to rollback to 8.1 Bing.
I will try again tonight after removing the SD card.
@apchoo -- that IS interesting, and is something that should have been spread all over the ICS discussions -- it explains a lot of the troubles. I bet everyone, like me, shoved an SD card in to the stick for extra memory when updating to Win10. For me, I put in a 64gig sd, and could not get access to it from the stick after updating, or to any SD card -- I believe something in the update removed appropriate drivers for the SD slot. I'll bet your attempt to get 8.1 back fails, and I'll be interested to hear whether it was because you can't access the SD card.
Mine is being replaced now, and will stay on 8.1 for ever!
Further, how will people who go ahead and update be told about this problem?
Yep, rantyGrant, no joy in Win 8.1 rollback even after taking out the SD card. I even tried booting from the USB stick that contains the Win 8.1 recovery media that was created as part of the Win 10 upgrade process ... no success. What use is the recovery media if you cannot recovery from it?
Anyway, I've submitted a service request to Intel for a replacement stick .
Do have the same or similar problem, but I didn't touch any recovery partition, (unless W10 did mess it up during the upgrade) there was never a SD-card in. The only thing I did was setting the ICS up, it was upgrading straight away to W10, then I put it aside for a couple of days, and meanwhile I forgot the login data. So I tried now twice to resetting, but it aborts and become unusable. Have to check with support what's their answer, don't want to mess around to much now because of the warranty.
Windows 8 devices have the Windows activation/product key embedded in their firmware, so you shouldn't need to buy a new key.
Guys, i tried using easeuse to check if i can view the recovery partitions.
I was able to see whats inside and i think that the partition is still intact and all of the files are there.
I did reinstall Win 8.1 *** on this unit but it created a new recovery partition with some WIM inside.
BTW if you're going to use win 8.1x86 iso from MS, you wont be able to use your Prodkey, it will reject it.
It also not going to read the Embedded prodkey on the firmware.
So the question is if the recovery partition is intact presumably with Win8.1 Bing, how does one go about re-installing/recovering from it? If only Intel can provide some direction on this.