4 Replies Latest reply on Sep 11, 2015 2:49 AM by SWEiNSANE

    NUC5i3RYK not showing bluetooth in windows 10

    mpsteffen

      Hi everyone,

      I have recently upgraded my Intel NUC (NUC5i3RYK) from Windows 8.1 to 10. After the upgrade the bluetooth did not show up correctly anymore meaning that Windows behaves as if there was no bluetooth available at all. So I do not have any Bluetooth menu, neither in the tray nor in the Windows settings (http://prntscr.com/86qy4n). It was working just fine with Windows 8.1.

      I installed Windows 10 again just to make sure that nothing went wrong during the upgrade but the issues remain.

      I have the latest drivers (17.1.1529.1620) installed but still Windows 10 does not list any bluetooth option.

      The device manager lists "Intel(R) Wireless Bluetooth(R)" in the Bluetooth section and the status indicates that it should work correctly but what's strange is that the power management tab is missing as well as that under "Hardware" the information are missing (http://prntscr.com/86qvsl). I have another NUC that is still running Windows 8.1 and there it lists those information (http://prntscr.com/86qw9c).

       

      Does anyone have a clue what I could do?

       

      Thanks a lot in advance

      Steffen