Intel Core M-5Y71 Heating

[JHerm5]

Hello.

First of all I am in no way educated or specialised to judge if this is "overheating" or within the boundaries of acceptable.

Now, I have an Asus Transformer T300 Chi, the "large" one with the Intel Core M-5Y71 Processor, 8 GB RAM and UHD screen. Great laptop/tablet hybrid, I am very pleased with it.

However, even the simplest of games, like Microsoft Mahjong from the Windows Store, sends the processor into a heatwave of doom. It genuinely hurts touching the Asus after 10 minutes of gaming. I do not know whether it is CPU use or graphics use that makes the temperature rise so drastically.

I have tried altering my power settings for CPU and graphics to the least power consuming settings without any change in temperature.

So I am wondering if anyone else have this issue, or if it even is an issue? Can the laptop withstand such heat?

Is there any software that can help me here? Something that can set a max temperature which forces the CPU to regulate its paces before reaching the temperature set.

Any help or good ideas and tips would be greatly appreciated, if not, at least thank you for reading.

[Amy_C_Intel]

Hello jacobhermansen,

Bear in mind that you have what it's call an mid range computer whenever you run games or any high demanding software it could take the system out of the boundaries of the standards.

Does the CPU overheat when you are doing normal tasks'?

Does the system freeze when it overheat?

What I would recommend is running the https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool-64-bit- Intel® Download Center, if the CPU overheats we will be able to confirm it with this tool.

Could sent us the report from the Intel® Processor Diagnostic Tool, once the the diagnostic is done go to File>View Results File and sent the txt file.

Regards,

Amy.

[JHerm5]

Hello Amy. Thanks for the response

When doing normal tasks, like surfing, watching videos, typing and such everything runs great, no noticeable heat or freezing.

It only happens when I start a game, even Microsoft Minesweeper can send the processor into a temperature that hurts my hand. Not second degree burns hot, but hot enough to not wanting to touch it ever again.

But no, even with the heat it does not freeze in games, I have never played more than half an hour at a time out of fear for my computers safety and well being.

The Diagnostics test fails at the BaseClock test part. Here is the text file you requested.

------------------------------ Testing Processor 1 --------------------------------- IPDT64 - rev 2.20.0.0.W.MP ------ Start Time: 08/19/2015 16:18:09------ Skipping Config --- --- Reading CPU Manufacturer ---

Expected --> GenuineIntel

Detected --> GenuineIntelFound --- Genuine Intel Processor ---

--- Temperature Test ---

Temperature Test Passed!!!

Temperature = 48 degrees C below maximum. --- Reading Brand String ---

Detected Brand String:

Intel Core M-5Y71 1.20GHzBrand String Test Passed!!! --- Reading CPU Frequency ---

Expected CPU Frequency is --> 1.20

Detected CPU Frequency is --> 1.3961

CPU Frequency Test Passed!!!

Expected frequency - The highest frequency at which the tested processor was manufactured to operate

Detected frequency - The frequency at which the tested processor is currently operatingPower management modes can create marginally higher or lower detected frequencythan expected frequency. Small variations in clock frequencies are common.

--- Reading FSB ---

Expected FSB : --> 1067

Detected) FSB : --> 1067

CPU FSB Test Passed!!!

--- Running Base Clock test --- Detected Base Clock --> 107

!!! --- Base Clock test Fail --- !!!

--- Test End Time: 08/19/2015 16:18:19---

System Information

------------------Processor Name: Intel(R) Core(TM) M-5Y71 CPU @ 1.20GHzProcessor Information: Intel64 Family 6 Model 61 Stepping 4Number of Physical Cores: 2Number of Logical Cores: 4Installed System Memory: 8 GBOperating System: Microsoft Windows 10 Home 64-bitGraphics Information: Intel(R) HD Graphics 5300System Product: T300CHISystem BIOS: T300CHI.206

[JHerm5]

Should I run a game for a while and do the test again to test the temperature that way?

[JHerm5]

Quick update, after 15 minutes of gaming the Diagnostic tool still fails on the BaseClock test part. However the temperature now shows as 7 degrees C below maximum. And it is literally painful to hold your hand on the computer, or using it in tabletmode for that matter. This can't possible be normal. I don't see how this would pass as okay.

[JHerm5]

Last update from me (Sorry for the spamming). Will await reply starting now.

But I ran a diagnosis more, with the "BaseClock test" disabled. It did a full diagnosis and passed it. Here is the result:

------------------------------ Testing Processor 1 --------------------------------- IPDT64 - rev 2.20.0.0.W.MP ------ Start Time: 08/19/2015 20:22:31------ Skipping Config --- --- Reading CPU Manufacturer ---

Expected --> GenuineIntel

Detected --> GenuineIntelFound --- Genuine Intel Processor ---

--- Temperature Test ---

Temperature Test Passed!!!

Temperature = 36 degrees C below maximum. --- Reading Brand String ---

Detected Brand String:

Intel Core M-5Y71 1.20GHzBrand String Test Passed!!! --- Reading CPU Frequency ---

Expected CPU Frequency is --> 1.20

Detected CPU Frequency is --> 1.39569

CPU Frequency Test Passed!!!

Expected frequency - The highest frequency at which the tested processor was manufactured to operate

Detected frequency - The frequency at which the tested processor is currently operatingPower management modes can create marginally higher or lower detected frequencythan expected frequency. Small variations in clock frequencies are common.

--- Reading FSB ---

Expected FSB : --> 1067

Detected) FSB : --> 1067

CPU FSB Test Passed!!!

--- Base Clock Test Disabled ---

..QPI rate Test not supported..

..Skipping QPI rate Test..

Skipping QPI rate Test

--- Running Floating Point test --- Million Floating Points per Second, MFLOPS --> 460.8Floating Point Test Pass ---

--- Running Prime Number Generation Test ---

Operation Per Second--> 3.98747e+006Prime Number Generation Test Pass ---

--- Reading Cache Size ---

- Detected L1 Data Cache Size --> 4 x 32

- Detected L1 Inst Cache Size --> 4 x 32

- Detected L2 Cache Size --> 1024

- Detected L3 Cache Size --> 4096 Cache Size Test Passed!!! --- Determining MMX - SSE capabilities --- --- CPU FEATURES DETECTION FOR --- --- MMX SSE ---MMX - MMX Supported --> YesSSE - SSE Supported --> YesSSE2 - SSE2 Supported --> YesSSE3 - SSE3 Supported --> YesSSSE3 - SSSE3 Supported --> YesSSE4.1 - SSE4.1 Supported --> YesSSE4.2 - SSE4.2 Supported --> Yes --- MMX SSE - capabilities check complete ---

MMX Test Result --- PASS

SSE Test Result --- PASSSSE2 Test Result --- PASSSSE3 Test Result --- PASSSSSE3 Test Result --- PASSSSE4.1 Test Result --- PASSSSE4.2 Test Result --- PASSMMX SSE Testing Passed !!

--- Determining AVX AES PCLMULQDQ capabilities ---

--- CPU FEATURES DETECTION FOR --- --- AVX/AES/PCLMULQDQ ---AVX - Advanced Vector Extensions Supported --> YesAVX OS Support - AVX Operating System Supported --> YesAES - Advanced Encryption Standard Supported --> YesPCLMULQDQ - Polys Carry-Less Multiply Supported --> Yes --- AVX AES PCLMULQDQ capabilities check complete ---

AVX Compare Test Result --- PASS

AES Test Result --- PASSPCLMULQDQ Test Result --- PASSAVX AES PCLMULQDQ Testing Passed !!

--- Reading Memory Size ---

Detected Memory Size is --> 8.00GB--- Integrated Memory Controller Stress Test --- --- Integrated Memory Controller Stress Test Pass!!! --- Integrated Memory Controller Test Pass!!!Chipset : Wildcat Point-LP

No device connected to PCI Express Port 1

1 device connected to PCI Express Port 4

1 : Intel(R) Dual Band Wireless-AC 7265

1 device connected to SATA Controller 1

1 : SanDisk SSD i110 128GB

4USB devices detected

1 : USB-lagerenhed 2 : Intel(R) Wireless Bluetooth(R) 3 : USB-sammensat enhed 4 : USB-inputenhed

1 device connected to Intel High Definition Audio Controller

1 : Realtek High Definition Audio

--- Platform Controller Hub Test Completed!!! ---

....Query 5.... --- Querying for Intel(R) Integrated Graphics Device (IGD) ---..Intel(R) Integrated Graphics Device not supported on this processor....Skipping Intel(R) Integrated Graphics Device Presence Test....

--- CPU Load ---

--- Load Level = 8CPU Load Passed!!! --- Temperature Test ---

Temperature Test Passed!!!

Temperature = 11 degrees C below maximum.--- Test End Time: 08/19/2015 20:26:31---

System Information

------------------Processor Name: Intel(R) Core(TM) M-5Y71 CPU @ 1.20GHzProcessor Information: Intel64 Family 6 Model 61 Stepping 4Number of Physical Cores: 2Number of Logical Cores: 4Installed System Memory: 8 GBOperating System: Microsoft Windows 10 Home 64-bitGraphics Information: Intel(R) HD Graphics 5300System Product: T300CHISystem BIOS: T300CHI.206

[Amy_C_Intel]

Normally the test will let us know if there might be something wrong with a processor and at this point from the results you provided us the processor failed the test, I can't confirm if there is something defective in the processor, so what I would recommend is to get in contact with the computer manufacturer since the Intel® Core™ M-5Y71 Processor you have is an OEM product.

Regards,

Amy.

[JHerm5]

Oh okay, thanks anyway Amy.

Have a nice day and weekend