Answers (N/A if not applicable)
Provide a detailed description of the issue AND 'does it fail every single time, or only sometimes?' If you can offer a % rate please do.
I connect the TV using a HDMI cable and a micro HDMI to HDMI adapter. I then try to duplicate my screen but it doesn't work. It also does not detect the TV at all in the configuration panel or Intel HD Graphics panel.
Brand and Model of the system.
Hybrid or switchable graphics system? ie Does it have AMD or NV graphics too?
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)
LFP Model unknown
EFP (TV): Ok. OLE 24450W-SAT
How much memory [RAM] in the system (see note2 below).
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc
HDMI Cable brand unknown
Micro HDMI->HDMI Adapter by Belkin
Hardware Stepping (see note1 below).
Hardware ID's are attachted
Operating System version (see note2 below).
Windows 10 Home 32-bit (10.0, Build 10240)
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Couldn't really find this so I attached the Graphics info page in the attachments.
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
SW/Apps version used to replicate the issue.
Single display, clone, or extended (see note2 below).
Display resolution & refresh rate setting of each display (see note2 below).
LFP: 1366 x 768 (32 bit) (60Hz)
TV: 1920x1080 50 Hz
AC or DC mode, i.e. is power cable plugged in or not?
How to repro
Please provide steps to replicate the issue. Thesesteps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. Avideo of the failure is even better! Attach to the post or provide the YouTube link.
1. Start tv
2. Plug in cables
3. Set mode to clone
I have already read something about HDMI issues. Does this also apply to my situation? Hope anyone can help.
Thanks in advance,