2 Replies Latest reply on Aug 27, 2015 7:05 AM by wasphawk

    NUC5CPYH graphics driver not installing on Windows 7 x64

    Ruddiger

      The current NUC graphics driver for Windows 7 x64 fails to install on a new NUC5CPYH. The installer displays "This computer does not meet the minimum requirements for installing the software." This occurs on a fresh install of Windows 7 x64 where the first thing attempted was running the installer. The installer log file indicates that the expected graphics hardware can't be located. Installing other drivers first such as chipset and networking doesn't fix this.

       

      The installer is GFX_Win7_8.1_10_64_15.40.3.4248.zip located at https://downloadcenter.intel.com./download/25118/Graphics-Intel-HD-Graphics-Driver-for-Intel-NUC .

       

      C:\Intel\Logs\IntelGFX.log:

       

      >>> 8/12/2015 00:50:14:606

      [Install Configuration]

        Installer Version: 1.6.21.0

        Compile date = Mon Jun 15 21:00:28 2015

        OS command line = "C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Setup.exe"

        Effective command line =

        Windows Version = Windows 7 SP1

        Platform = 64 bit

        Core Version = 3.0.1 (IIF2++)

        System up time = 2678 sec

        Source: C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248

      [Languages]

        0401 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\ar-SA\setup.exe.mui

        0405 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\cs-CZ\setup.exe.mui

        0406 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\da-DK\setup.exe.mui

        0407 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\de-DE\setup.exe.mui

        0408 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\el-GR\setup.exe.mui

        0409 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\en-US\setup.exe.mui

        0C0A - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\es-ES\setup.exe.mui

        040B - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\fi-FI\setup.exe.mui

        040C - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\fr-FR\setup.exe.mui

        040D - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\he-IL\setup.exe.mui

        041A - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\hr-HR\setup.exe.mui

        040E - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\hu-HU\setup.exe.mui

        0410 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\it-IT\setup.exe.mui

        0411 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\ja-JP\setup.exe.mui

        0412 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\ko-KR\setup.exe.mui

        0414 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\nb-NO\setup.exe.mui

        0413 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\nl-NL\setup.exe.mui

        0415 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\pl-PL\setup.exe.mui

        0416 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\pt-BR\setup.exe.mui

        0816 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\pt-PT\setup.exe.mui

        0418 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\ro-RO\setup.exe.mui

        0419 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\ru-RU\setup.exe.mui

        041B - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\sk-SK\setup.exe.mui

        0424 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\sl-SI\setup.exe.mui

        041D - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\sv-SE\setup.exe.mui

        041E - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\th-TH\setup.exe.mui

        041F - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\tr-TR\setup.exe.mui

        0804 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\zh-CN\setup.exe.mui

        0404 - C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Lang\zh-TW\setup.exe.mui

        User default LangID: 0x409

        User default UI language: 0x409

        Loaded language 0409

      [Checking requirements]

      * Enabling DPIAware was successful

        Checking for admin rights

        Admin rights OK

        Checking OS

        OS check OK

        Checking .NET configuration

        Check Pass.  Found ID: 5 , Min ID: 4

        .NET check OK

      [Scanning drivers]

        Scanning drivers

        Found INF = C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\DisplayAudio\6.16.00.3178\IntcDAud.inf

        Found INF = C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\DisplayAudio\8.20.00.500\IntcDAud.inf

        Found INF = C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Graphics\igdlh64.inf

        [INF Info]

          INF = C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\DisplayAudio\6.16.00.3178\IntcDAud.inf

      *   Section <PackageInfo> Key <Sequence> not found in INF

          Date = 06/26/2015

          Version = 6.16.00.3178

          ClassGUID = {4D36E96C-E325-11CE-BFC1-08002BE10318}

          PackageInfo.Name = DAUDIO

          PackageInfo.Sequence = 0

          Manufacturer = Intel,NTAMD64.6.0,NTAMD64.6.1,NTAMD64.6.2

          Resolved Manufacturer = Intel.NTAMD64.6.1

          Inf supports 64 bit.

          Description: Intel(R) Display Audio

          HardwareID = IntcDAudModel7,HDAUDIO\FUNC_01&VEN_8086&DEV_2807&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_2807

          Description: Intel(R) Display Audio

          HardwareID = IntcDAudModel7,HDAUDIO\FUNC_01&VEN_8086&DEV_2808&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_2808

          Description: Intel(R) Display Audio

          HardwareID = IntcDAudModel7,HDAUDIO\FUNC_01&VEN_8086&DEV_2883&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_2883

          Description: Intel(R) Display Audio

          HardwareID = IntcDAudModel7,HDAUDIO\FUNC_01&VEN_8086&DEV_2809&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_2809

          Matched HardwareID = HDAUDIO\FUNC_01&VEN_8086&DEV_2883&SUBSYS_80860101

          Installed Driver = {4d36e96c-e325-11ce-bfc1-08002be10318}\0001

      *   Section <PackageInfo> Key <Name> not found in INF

          Matched HardwareID = HDAUDIO\FUNC_01&VEN_8086&DEV_2883

          Installed Driver = {4d36e96c-e325-11ce-bfc1-08002be10318}\0001

      *   Section <PackageInfo> Key <Name> not found in INF

          Found current package 6.1.7601.17514

          Found current package INF: C:\Windows\inf\hdaudio.inf

          Found current package Installed INF: hdaudio.inf

        [INF Info]

          INF = C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\DisplayAudio\8.20.00.500\IntcDAud.inf

      *   Section <PackageInfo> Key <Sequence> not found in INF

          Date = 06/25/2015

          Version = 8.20.00.500

          ClassGUID = {4D36E96C-E325-11CE-BFC1-08002BE10318}

          PackageInfo.Name = DAUDIO

          PackageInfo.Sequence = 0

          Manufacturer = Intel,NTAMD64.6.2

          Resolved Manufacturer = Intel

      !   Error locating a device section. Skipping inf

        [INF Info]

          INF = C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Graphics\igdlh64.inf

      *   Section <PackageInfo> Key <Sequence> not found in INF

          Date = 06/29/2015

          Version = 10.18.15.4248

          ClassGUID = {4D36E968-E325-11CE-BFC1-08002BE10318}

          PackageInfo.Name = Graphics

          PackageInfo.Sequence = 0

          Manufacturer = IntelGfx,NTamd64.6.1,NTamd64.6.2,NTamd64.6.3,NTamd64.10.0

          Resolved Manufacturer = IntelGfx.NTamd64.6.1

          Inf supports 64 bit.

          Description: Intel(R) HD Graphics

          HardwareID = iBDWM_w7,PCI\VEN_8086&DEV_1606

          Description: Intel(R) HD Graphics

          HardwareID = iBDWM_w7,PCI\VEN_8086&DEV_160E

          Description: Intel(R) HD Graphics 5500

          HardwareID = iBDWM_w7,PCI\VEN_8086&DEV_1616

          Description: Intel(R) HD Graphics 6000

          HardwareID = iBDWM_w7,PCI\VEN_8086&DEV_1626

          Description: Intel(R) HD Graphics 5300

          HardwareID = iBDWM_w7,PCI\VEN_8086&DEV_161E

          Description: Intel(R) HD Graphics 5600

          HardwareID = iBDWM_w7,PCI\VEN_8086&DEV_1612

          Description: Intel(R) HD Graphics P5700

          HardwareID = iBDWM_w7,PCI\VEN_8086&DEV_161A

          Description: Intel(R) Iris(TM) Pro Graphics 6200

          HardwareID = iBDWM_w7,PCI\VEN_8086&DEV_1622

          Description: Intel(R) Iris(TM) Pro Graphics P6300

          HardwareID = iBDWM_w7,PCI\VEN_8086&DEV_162A

          Description: Intel(R) Iris(TM) Graphics 6100

          HardwareID = iBDWM_w7,PCI\VEN_8086&DEV_162B

          Description: Intel(R) HD Graphics 510

          HardwareID = iSKLD_w7,PCI\VEN_8086&DEV_1906

          Description: Intel(R) HD Graphics 510

          HardwareID = iSKLD_w7,PCI\VEN_8086&DEV_1913

          Description: Intel(R) HD Graphics 520

          HardwareID = iSKLD_w7,PCI\VEN_8086&DEV_1916

          Description: Intel(R) HD Graphics

          HardwareID = iSKLD_w7,PCI\VEN_8086&DEV_190E

          Description: Intel(R) HD Graphics 515

          HardwareID = iSKLD_w7,PCI\VEN_8086&DEV_191E

          Description: Intel(R) HD Graphics 530

          HardwareID = iSKLD_w7,PCI\VEN_8086&DEV_1912

          Description: Intel(R) HD Graphics 530

          HardwareID = iSKLD_w7,PCI\VEN_8086&DEV_1917

          Description: Intel(R) HD Graphics 510

          HardwareID = iSKLD_w7,PCI\VEN_8086&DEV_1902

          Description: Intel(R) HD Graphics 530

          HardwareID = iSKLD_w7,PCI\VEN_8086&DEV_191B

        Removed C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\DisplayAudio\8.20.00.500\IntcDAud.inf

        Removed C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\Graphics\igdlh64.inf

        Checking 4 part DID's

        4ID check OK

      * GFX HW not found; disabling HDMI driver install

        Removed INF = C:\Users\User\Downloads\GFX_Win7_8.1_10_64_15.40.3.4248\DisplayAudio\6.16.00.3178\IntcDAud.inf

      !   Didn't find any INF's that match active hardware

      IIF will NOT initiate reboot

      Exit code = 0xA005

      ResultCode = 40965

      <<< 8/12/2015 00:50:19:528