Intel HD 4600 HDMI monitor won't go into sleep/standby mode

[FDe_L5]

Are there any open issues with the intel Hd 4600 in which it will not make some HDMI monitors go into standby mode when putting the computer to sleep? I don't have this problem with my graphics card so I know it's not my monitor or cable. I've already wasted so much time on this issue. I'd like to know if there are known bugs about this.

Thanks,

Francesco

[Allan_J_Intel1]

Yes, this issue has been reported and I understand Intel is currently developing new graphics drivers that are addressing Windows 10 issues. Once they become available they will be posted at: https://downloadcenter.intel.com/ Intel® Download Center

Allan.

[LYang24]

Does the new driver fix this?

My external HDMI monitor won't fall into sleep but shows a black screen instead after inactivity timeout is reached in Windows 10. I didn't encounter this problem in Windows 7.

Thanks,

Louis

[Amy_C_Intel]

Hello louis925,

Please give it try with the new graphics driver https://downloadcenter.intel.com/download/25308/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-4th-Gen-Windows-10-64bit Download Intel® Iris™, Iris™ Pro, and HD Graphics Driver for 4th Gen Windows* 10 64bit.

Regards,

Amy.

[LYang24]

Thanks for the reply!

I realized that this only happens if I turn on the "Audio (no video)" setting, which my monitor probably doesn't support. So it is not a bug.

Louis

[Amy_C_Intel]

Louis, thank you for reporting this. I am glad to hear that you were able to resolve your issue.

Regards,

Amy.