1 Reply Latest reply on Aug 11, 2015 5:48 PM by kevin_intel

    Display driver stopped responding and has recovered , in both windows 8.1 and 10

    yazan

      i have a problem with my laptop , i hope someone have the solution , when i received the laptop with windows 8,1 there was a very very annoying problem , the screen freeze for a second then a message show me this :Intel driver stopped responding and recovered ,

       

      i tried everything , uninstalling , install the new drivers , updating bios , and nothing works , so i made the windows 10 upgrade , and the problem still here , is there any solution for this ? thanks .


      OS : windows 10


      CPU  : Intel i7-5700HQ , intel hd graphics 5600 .


      driver version : 10.18.15.4256


      RAM : 16GB DDR3


      GPU : nVidia GeForce GTX 970M