0 Replies Latest reply on Aug 6, 2015 5:17 PM by reda

    0x124_GenuineIntel_PROCESSOR_MAE

    reda

      Hello,

      So i have build  a new computer, but from day 1 he keep freezing randomly and i get BSOD error 124, so i googled it and  i found many causes and solutions for it, i try some but no one work.

      Some peoples say its driver related , i updated all the driver to the latest version but this doesnt fix it.

      Other says it hardware issue, i check my HDD and RAM with a proper software but they seems to be fine.

      Then i found a topic saying that i should investigate the windows crash dump file  for more information about the problem, for that i used sdk debbug tool, but i am not capable of interpreting this results. Anyone can help with this pls :


      Debugging Details:

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      BUGCHECK_STR:  0x124_GenuineIntel

       

       

      CUSTOMER_CRASH_COUNT:  1

       

       

      DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

       

       

      PROCESS_NAME:  chrome.exe

       

       

      CURRENT_IRQL:  1f

       

       

      ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) x86fre

       

       

      STACK_TEXT: 

      801fcb70 81a4b01d 00000124 00000000 84e0e01c nt!KeBugCheckEx

      801fcba0 81bd92dd 869bf541 84e0e13c 00000000 hal!HalBugCheckSystem+0x6d

      801fcbcc 81a4b4f2 869bf4f8 84ec5a10 3826381c nt!WheaReportHwError+0x1e6

      801fcce8 81a4b809 00000002 00000000 00000000 hal!HalpMcaReportError+0x3a

      801fcd10 81a4b724 00000002 00000000 00000004 hal!HalpMceHandlerCore+0xc8

      801fcd38 81a4b903 00000000 00000000 00000000 hal!HalpMceHandler+0x5e

      801fcd50 81a4b0d8 801fd380 81a4bd10 3921391c hal!HalpMceHandlerWithRendezvous+0xb0

      801fcd58 81a4bd10 3921391c 396d392b 397c3972 hal!HalpHandleMachineCheck+0x11

      801fce70 81a339b6 00000000 801f7880 3327331d hal!HalpMcaExceptionHandler+0x86

      801fce70 00000000 00000000 801f7880 3327331d hal!HalpMcaExceptionHandlerWrapper+0x8e

       

       

       

       

      STACK_COMMAND:  kb

       

       

      FOLLOWUP_NAME:  MachineOwner

       

       

      MODULE_NAME: GenuineIntel

       

       

      IMAGE_NAME:  GenuineIntel

       

       

      DEBUG_FLR_IMAGE_TIMESTAMP:  0

       

       

      IMAGE_VERSION: 

       

       

      FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE

       

       

      BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE

       

       

      ANALYSIS_SOURCE:  KM

       

       

      FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_processor_mae

       

       

      FAILURE_ID_HASH:  {7c95de0c-286c-8226-45c2-422b4de101d6}

       

       

      Followup: MachineOwner

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